Autonomous Vehicle - Emergency Response Specialist (Overnight Shift)

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs has grown to approximately 45,000 employees globally, operating in twenty-three locations across twelve countries, including the Philippines, India, and the United States. The company prioritizes a People First culture, which includes various departments focused on Total Rewards, Wellness, HR, and Diversity.

What We Offer

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the departments we have established, and we take pride in our inclusive environment and positive impact on the community. We actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Join the Future of Driving!

TaskUs is looking for dynamic individuals to support and enhance the journey of autonomous vehicles. If you're tech-savvy, safety-conscious, and excited about the future of transportation, this is your chance to be part of a revolutionary team!

What You'll Do

• Be the Guardian of Safety: Operate and assist autonomous vehicles while ensuring top-notch safety standards.
• Adapt & Act Fast: Tackle ever-changing environments with quick thinking and a calm demeanor.
• Tech Whiz: Monitor and report on vehicle operations using software systems, laptops, and smartphones.
• Customer Hero: Provide excellent service to passengers and the public while showcasing the marvels of self-driving technology.
• Rescue Ranger: Safely recover driverless vehicles and assist passengers in navigating unexpected situations.

What You Bring To The Table

• Demonstrated de-escalation skills in safety-critical situations where tensions are high.
• Crisis management skills/experience.
• A clean driving record and at least 3 years of driving experience.
• Comfort with technology and tools like laptops, GSuite, chrome OS.
• Stellar communication skills to handle high-pressure situations with grace.
• Flexibility to work varied shifts, including nights, weekends, and occasional travel.

Perks Of The Job

• Be at the forefront of autonomous vehicle innovation.
• A chance to build a career in a futuristic and rapidly growing field.
• Work with a team that values professionalism, safety, and continuous learning.

Minimum Requirements

• Must be 21+ years old with a high school diploma (bonus points for a degree in applied sciences!)
• Must be able to type 40+ words per minute.
• Excellent verbal and written communication skills.
• Pass a background check, drug test, and physical.
• At least 3 years of driving experience required.
• At least 1 year of 911 telecommunications experience or similar preferred.
• Similar experience: Crisis Management, Suicide Prevention, First Responders, AV Emergency Support, AV Support, Air traffic control, Fire/EMS Dispatching, Remote Roadside Assistance Support.

Why TaskUs?

Join a team that combines cutting-edge tech with a strong culture of responsibility and teamwork. Here, every day is an opportunity to make history in transportation!

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities.

EEO

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.