Automotive Used Car Manager Mazda
About the Role
Empire Mazda of Huntington has a brand-new, state-of-the-art facility and a strong, diverse pre-owned inventory. We’re looking for a Used Car Sales Manager who reflects Mazda’s commitment to craftsmanship, performance, and an elevated customer experience. You will lead by example, raise team performance, and thrive in a fast-moving retail environment where every interaction matters. We offer a competitive compensation plan with strong commission potential—your results, discipline, and drive will be rewarded.
Responsibilities
- Own and optimize all used car inventory to ensure profitability, accuracy, and front-line readiness.
- Set and enforce appraisal standards, performing precise and consistent vehicle evaluations.
- Leverage dealership tools to manage leads, outbound communication, and opportunity flow.
- Identify and maximize trade-in opportunities in partnership with the Used Car Manager.
- Use advanced inventory tools and CRM systems to streamline operations and maintain control.
- Ensure professional vehicle presentation including stickers, plate frames, and wholesale management.
- Serve as the dealership’s used-car product expert, mastering trims, tech, and key packages.
- Build strong customer relationships that drive repeat business and long-term loyalty.
- Execute consultative selling, asking the right questions and guiding customers confidently.
- Resolve customer concerns quickly through CRM, phone, text, and email.
- Deliver high-impact vehicle demonstrations that influence buying decisions.
- Maintain consistent follow-up with prospects, referrals, and past customers to fuel sales growth.
- Continuously sharpen sales skills, overcome objections, and excel in dynamic selling situations.
- Lead by example, bringing positivity, professionalism, and performance every day.
Requirements
- Minimum 1 year of used car sales experience with strong product knowledge.
- At least 3 years in a dealership environment with proven results.
- Polished appearance and confident, business-appropriate communication.
- High-energy work ethic; thrives in a fast-paced, performance-driven environment.
- Customer-first mindset with exceptional service skills that build trust and long-term satisfaction.
- Positive, collaborative, and committed to collective success.
- Open to coaching, feedback, and continuous improvement.
- Able to work weekends and holidays as business needs require.
- Comfortable with Microsoft Office and essential dealership tools.
- Organized and detail-driven; maintains a clean, efficient workspace that supports productivity.
Benefits
- 401k Plan
- Paid time off (PTO)
- Competitive Pay Plans
- Health Insurance
- Dental Insurance
- Vision Plans
- Promotion from within
About the Company
The Empire Automotive Group provides exceptional opportunities for individuals seeking to advance in the retail automotive industry. With numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester, and New Jersey, Empire features 18 different manufacturing brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.
At Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. We create meaningful customer relationships and nurture strong community connections. As one team, we work to re-imagine the automotive industry while ensuring all drivers continue their journey forward.