Automotive Technician (General Service, C, B & A Levels)
AAA-The Auto Club Group · Wheaton, IL · 1 wk ago
On-siteManagement$15–$17/hrFull-time
This is an onsite, hourly position located in our Wheaton Car Care Facility.
Schedule
Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments depend on the technician position and level.
About the Role
ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They perform basic automotive repair, adjustments, and maintenance procedures, including oil changes, tire replacement and repairs, and general vehicle maintenance.
Responsibilities
- General Service Tech:
- Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
- Perform general automotive maintenance and repairs
- Test drive vehicles and prepare vehicles for delivery to customers after necessary repairs and maintenance
- Maintain a clean and organized shop to ensure a positive customer experience
- Learn from Technician A, B, and C colleagues to advance your career
- Technician C: All General Service Tech responsibilities plus:
- Perform automotive repairs, adjustments, and maintenance procedures as outlined on repair orders
- Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services
- Technician B: All Technician C responsibilities plus:
- Work with, mentor, and train less experienced Technicians
- Perform advanced repair and maintenance services
- Technician A: All Technician B responsibilities plus:
- Work with, mentor, and train less experienced Technicians
- Complete electrical repairs, diagnostic repairs, and drivability diagnostics
Requirements
- Minimum Qualifications (All Service Techs):
- High School diploma, GED, or technical school certification
- Valid driver’s license
- Mechanical aptitude and knowledge of automotive and/or truck systems, tools, and technical resources
- Ability to independently perform basic repairs and maintenance of automobiles and trucks
- Understanding of proper use of equipment and tools, and commitment to maintaining a clean, safe, and organized work area
- Ability to provide exceptional customer service and improve customer service scores
- Preferred Qualifications (General Service Tech):
- G1-Auto Maintenance & Light Repair certification
- State inspection certificate (where applicable)
- AC 609 Certification
- Minimum Qualifications (Technician C): All General Service Tech requirements plus:
- Minimum of 6 months relevant experience in automotive repair or completion of a formal automotive training program
- Preferred Qualifications (Technician C): All General Service Tech preferred qualifications plus:
- ASE Certifications (or equivalent), including A4-Suspension & Steering and A5-Brakes
- AC 609 Certification
- Minimum Qualifications (Technician B): All Technician C requirements plus:
- 3 or more years of experience repairing vehicles at a dealership or automotive center
- Preferred Qualifications (Technician B): All Technician C preferred qualifications plus:
- Two additional ASE certifications (or equivalent)
- AC 609 Certification
- Minimum Qualifications (Technician A): All Technician B requirements plus:
- 5 or more years of experience repairing vehicles at a dealership or automotive center
- Preferred Qualifications (Technician A): All Technician B preferred qualifications plus:
- ASE Certifications (A1 – A8) with Master Technician designation or equivalent combination of certifications
- ASE certification L1-Advanced Engine Performance Specialist
- AC 609 Certification
Work Environment
- May experience loud noises and odors intermittently in the shop environment
- Involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (up to approximately 80 pounds)
- Must have own tools appropriate for your skill level
- Must be able to work in heat, as some locations do not have air conditioning (fans are present in all facilities)
- Must be able to work on your feet in a concrete facility for the entire work shift
Pay
- General Service Tech: $15 - $17 hourly
- Technician C: $17 - $25 hourly, based on production
- Technician B: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity
- Technician A: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity
Pay rates are based on experience and include annual bonus eligibility. ACG utilizes a geographic pay differential as part of the base salary compensation program.
Benefits
- Health & Wellness:
- Medical plans with multiple coverage options, including HSA eligibility
- Prescription drug coverage
- Dental and vision benefits
- Employee Assistance Program (confidential support services)
- Financial Protection & Insurance:
- Company-paid basic life insurance
- Optional supplemental life insurance and dependent coverage
- Short-term and long-term disability coverage
- Critical illness, accident, and pet insurance options
- Retirement & Savings:
- 401(k) plan with 3% automatic deferral upon eligibility; company match of 50% on contributions up to 6% of pay (immediate vesting)
- Additional company contribution of 4% of pay each payday (100% vested after three years of service)
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
- Time Off & Leave:
- Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees receive up to 12 PTO days annually; part-time employees accrue at a minimum of 3 hours per month
- Paid Holidays: Full-time employees receive 10 company-paid holidays annually, plus 1 mental health day, 2 floating holidays, and 1 volunteer day. Part-time employees receive 8 company-paid holidays, plus 1 mental health day and 2 floating holidays
- Paid leave programs, including parental, bereavement, jury duty, and military leave
- Career Growth & Education:
- Tuition assistance (up to $5,250 annually; 80% covered by ACG)
- Professional certification support with 100% reimbursement for eligible programs
- Opportunities for career development and advancement
- Additional Perks:
- Complimentary AAA membership with roadside assistance and travel discounts
- Adoption assistance program
About Us
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. We invest in advanced technology, innovative products, and a highly skilled workforce to build upon our heritage of quality service. When you join our team, you’ll experience a welcoming environment that values diverse backgrounds, experiences, and viewpoints.