Automotive Technician (General Service, C, B & A Levels)

Position Summary

AAC Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.

Key Responsibilities

• General Service Tech: Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
  Perform general automotive maintenance and repairs
  Test drive vehicles and prepare vehicles for delivery to customers, after necessary repairs and maintenance are complete
  Keep the shop clean and organized to ensure a positive member/customer experience
  Learn from Technician A, B, and C colleagues to further advance your career
• Technician C: All General Service Tech opportunities plus: Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders
  Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services, etc.
• Technician B: All Tech C opportunities plus: Work with, mentor, and train less experienced Technicians
  Perform all Service Technician C duties plus advanced repair and maintenance services.
• Technician A: All Tech B opportunities plus: Work with, mentor, and train less experienced Technicians
  Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.

Qualifications

• Minimum Qualifications: All Service Techs
  Have a High School diploma, GED, or technical school certification
  Possess a valid driver’s license
  Have mechanical aptitude
  Are knowledgeable about automotive and/or truck systems, tools, and technical resources, and can independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
  Can consistently provide exceptional customer service and improve customer service scores
• Preferred Qualifications (General Service Tech): G1-Auto Maintenance & Light Repair preferred
  State inspection certificate where applicable
  AC 609 Certification
• Minimum Qualifications (Technician C): All General Service Tech requirements plus:
  Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.
  ASE Certifications (or their equivalent). A4-Suspension & Steering, A5-Brakes
  AC 609 Certification
• Preferred Qualifications (Technician C): All General Service Tech preferred qualifications plus:
  Two other ASE certifications (or their equivalent)
  AC 609 Certification
• Minimum Qualifications (Technician B): All C Tech requirements plus:
  3 years or more of experience repairing vehicles at a dealership or automotive center
  ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications. ASE certification L1-Advanced Engine Performance Specialist
  AC 609 Certification
• Preferred Qualifications (Technician B): All C Tech preferred qualifications plus:
  Two other ASE certifications (or their equivalent)
• Minimum Qualifications (Technician A): All B Tech requirements plus:
  5 years or more of experience repairing vehicles at a dealership or automotive center
  ASE Certifications (A1 – A8) with Master Technician designation or the equivalent combination of technician certifications and ASE certifications. ASE certification L1-Advanced Engine Performance Specialist
  AC 609 Certification
• Preferred Qualifications (Technician A): All B Tech preferred requirements plus:
  Two other ASE certifications (or their equivalent)

Work Environment

May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight). Must have own tools appropriate for their skill level for use in the center. Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).
Compensation Pay rates starting at (rate based on experience + annual bonus eligibility)
General Service Tech: $15 - $17 hourly
C Technician: $17 - $25 hourly, based on production
B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity.
A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity.

Benefits

• Health & Wellness
  Medical plans with multiple coverage options, including HSA eligibility.
  Prescription drug coverage.
  Dental and vision benefits.
  Employee Assistance Program (confidential support services).
• Financial Protection & Insurance
  Company-paid basic life insurance.
  Optional supplemental life insurance and dependent coverage.
  Short-term and long-term disability coverage.
  Critical illness, accident, and pet insurance options.
• Retirement & Savings
  401(k) plan to support long-term financial goals.
  3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.
  Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
  Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
  Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Time Off & Leave
  Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
  Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
  Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
  Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
  Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
  Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Career Growth & Education
  Tuition assistance (up to $5,250 annually; 80% covered by ACG).
  Professional certification support with 100% reimbursement for eligible programs.
  Opportunities for career development and advancement.
• Additional Perks
  Complimentary AAA membership with roadside assistance and travel discounts.
  Adoption assistance program.

Job Posting Period

This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.