Automotive Technician (General Service, C, B & A Levels)
AAA-The Auto Club Group · Johns Creek, GA · 1 wk ago
On-siteManagement$15–$17/hrFull-time
About the role
ACG Car Care Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They perform basic automotive repair, adjustments, and maintenance procedures, including oil changes, tire replacement & repairs, and general vehicle maintenance.
This is an onsite position located at our Johns Creek Car Care Facility.
Schedule
Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.
Responsibilities
- General Service Tech:
- Drive vehicles into service bays, prepare them for, and complete digital vehicle inspection
- Perform general automotive maintenance and repairs
- Test drive vehicles and prepare vehicles for delivery to customers after necessary repairs and maintenance
- Keep the shop clean and organized to ensure a positive member/customer experience
- Learn from Technician A, B, and C colleagues to further advance your career
- Technician C: All General Service Tech opportunities plus:
- Perform automotive repairs, adjustments, and maintenance procedures as outlined on repair orders
- Complete fluid exchanges, alignments, brake services, basic repair, and maintenance services
- Technician B: All Tech C opportunities plus:
- Work with, mentor, and train less experienced Technicians
- Perform all Service Technician C duties plus advanced repair and maintenance services
- Technician A: All Tech B opportunities plus:
- Work with, mentor, and train less experienced Technicians
- Complete electrical repairs, diagnostic repairs, drivability diagnostics, etc.
Requirements
- Minimum Qualifications (All Service Techs):
- High School diploma, GED, or technical school certification
- Valid driver’s license
- Mechanical aptitude
- Knowledgeable about automotive and/or truck systems, tools, and technical resources
- Ability to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
- Understand and consistently demonstrate the proper use of equipment and tools
- Ability to maintain a clean, safe, and organized work area
- Ability to consistently provide exceptional customer service and improve customer service scores
- Preferred Qualifications (General Service Tech):
- G1-Auto Maintenance & Light Repair preferred
- State inspection certificate where applicable
- AC 609 Certification
- Minimum Qualifications (Technician C): All General Service Tech requirements plus:
- Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program
- Preferred Qualifications (Technician C): All General Service Tech preferred qualifications plus:
- ASE Certifications (or their equivalent): A4-Suspension & Steering, A5-Brakes
- AC 609 Certification
- Minimum Qualifications (Technician B): All C Tech requirements plus:
- 3 years or more of experience repairing vehicles at a dealership or automotive center
- Preferred Qualifications (Technician B): All C Tech preferred qualifications plus:
- Two other ASE certifications (or their equivalent)
- AC 609 Certification
- Minimum Qualifications (Technician A): All B Tech requirements plus:
- 5 years or more of experience repairing vehicles at a dealership or automotive center
- Preferred Qualifications (Technician A): All B Tech preferred requirements plus:
- ASE Certifications (A1 – A8) with Master Technician designation or equivalent combination of technician certifications and ASE certifications
- ASE certification L1-Advanced Engine Performance Specialist
- AC 609 Certification
Work Environment
- May experience loud noises and odors intermittently in the shop environment
- Involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
- Must have own tools appropriate for their skill level for use in the center
- Must be able to work in the heat, as some locations do not have air conditioning (fans are present in all facilities)
- Must be able to maintain working on your feet in a concrete facility for the entire work shift
Pay
- General Service Tech: $15 - $17 hourly
- C Technician: $17 - $25 hourly, based on production
- B Technician: $40,000 - $70,000+; hourly base with a weekly production bonus opportunity
- A Technician: $65,000 - $110,000+; hourly base with a weekly production bonus opportunity
Pay rates include annual bonus eligibility. ACG utilizes a geographic pay differential as part of the base salary compensation program.
Benefits
- Health & Wellness:
- Medical plans with multiple coverage options, including HSA eligibility
- Prescription drug coverage
- Dental and vision benefits
- Employee Assistance Program (confidential support services)
- Financial Protection & Insurance:
- Company-paid basic life insurance
- Optional supplemental life insurance and dependent coverage
- Short-term and long-term disability coverage
- Critical illness, accident, and pet insurance options
- Retirement & Savings:
- 401(k) plan with 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings
- Company match of 50% paid on employee contributions up to 6% of pay, payable following the end of the year; immediate vesting
- Additional company contribution of 4% of pay each pay day into your account; 100% vested after three years of service
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
- Time Off & Leave:
- Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees receive up to 12 PTO days annually; accrual based on start date. Part-time employee PTO hours are calculated based on standard weekly hours.
- Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, plus 1 mental health day, 2 floating holidays, and 1 volunteer day. Part-time employees are eligible for 8 company-paid holidays annually, plus 1 mental health day and 2 floating holidays.
- Paid leave programs, including parental, bereavement, jury duty, and military leave
- Career Growth & Education:
- Tuition assistance (up to $5,250 annually; 80% covered by ACG)
- Professional certification support with 100% reimbursement for eligible programs
- Opportunities for career development and advancement
- Additional Perks:
- Complimentary AAA membership with roadside assistance and travel discounts
- Adoption assistance program
About Us
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. We invest in advanced technology, innovative products, and a highly skilled workforce to build upon our heritage of quality service and help our members enjoy life’s journey.