Automotive Store Manager

About the role

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. You'll lead and develop a winning team while driving sales, owning the guest experience, and running the P&L with operational excellence.

Responsibilities

• Recruit, hire, schedule, coach, and performance-manage a high-performing team
• Set the daily game plan, drive KPIs, celebrate wins, and course-correct quickly
• Own the guest experience by modeling five-star service, handling estimates, approvals, and tough saves
• Drive sales through playbook execution, confident pricing, and clear recommendations with follow-through
• Run the P&L with payroll discipline, inventory accuracy, shrink control, and budget adherence
• Ensure OSHA/EHS compliance, store cleanliness, and equipment/vendor coordination
• Operate with excellence in cash/POS controls, reporting, audits, and policy adherence

Requirements

• 2+ years of store or service management in automotive (or high-volume retail with strong service & P&L ownership)
• Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
• Strong people leadership: hires well, coaches often, holds standards, retains talent
• Operational expertise: confident with KPIs, scheduling, inventory, and cash controls
• Customer-first communicator who builds trust with clear explanations and follow-through
• Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
• Open availability, including weekends, to lead the store during busiest guest-facing hours

Nice-to-have

• ASE certifications
• Multi-brand experience
• Turnaround wins
• Spanish/English bilingual

Key Performance Indicators

• Comp sales growth & gross profit dollars
• Labor/parts margin health; average RO; alignment & warranty attachment
• Technician productivity & efficiency; clocking and MEAL/OT compliance
• Inventory accuracy & shrink; safety & audit scores
• Team engagement, retention, and bench readiness

Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts and referral bonuses
• ASE reimbursement
• Genuine career growth with progression into Store Manager or Multi-Unit leader roles