Automotive Shop Foreman / Lead Technician Weekends Off Simpsonville

Construction Job Board USA · Moore, SC · 6 days ago

ManufacturingFull-time

Location: 1216 W. W. Georgia Rd., Simpsonville, SC 29680

About the Role

The Shop Foreman / Lead Technician is responsible for diagnostic excellence, managing shop workflow efficiency, and assisting technicians to maximize their weekly performance. This position works closely with the Service Manager to oversee the quality of work on customer vehicles, maximize shop efficiency, and is bonused on shop hours generated. We are looking for a seasoned leader who is energetic, upbeat, and a master of their craft for all makes and models. Our culture is highly protected, so candidates must have a positive attitude and be able to raise others to higher levels of performance. The ideal candidate seeks out solutions to tough problems with a strong passion for doing what's right for our customers.

Responsibilities

Work with the Service Manager to distribute work to technicians.
Manage and oversee individual technician workloads and overall workflow in the service area.
Oversee technician team progress through internal training requirements and coach technicians to prepare for ASE and internal Christian Brothers certifications.
Train and mentor new technicians; sign off on technician skills.
Conduct or oversee all diagnostics for vehicles coming through the shop; help other technicians diagnose and repair vehicles when necessary (e.g., misdiagnosis, employee development).
Conduct quarterly technician performance touchpoints to establish and monitor career goals and employee performance.
Manage technician team-building opportunities.
Educate the technician team to uphold brand and quality standards, troubleshooting customer concerns quickly and effectively.
Manage and maintain shop supplies and equipment.
Monitor bulk fluid levels.
Monitor shop efficiency through technician hours reports and ticket audit process.
Manage scan tool subscriptions.
Distribute shop housekeeping tasks among all technicians, promoting high standards of safety, cleanliness, and organization.
Manage and oversee technician work schedules.
Enforce safety regulations and protocols.
Work closely with the service department and effectively communicate customer concerns; assist with customer complaint resolution when necessary.

Requirements

Positive attitude and a desire to serve customers.
ASE certifications highly preferred.
7+ years of experience as an automotive Lead Technician.
Excellent automotive diagnostic skills.
A strong investment in tools.
Ability to flag 30+ hours per week and meet workflow time management demands.
Capable of diagnosing and repairing all makes/models of vehicles.
Meet or exceed hourly goals.
Aptitude for learning additional skills and processes.
Professional appearance and strong communication skills.
Desire for long-term career development.

Physical Requirements

Occasionally lift and/or move over 50 pounds.
Work with tools on vehicles lifted above their head.
Work in tight spaces as dictated by the vehicle's needed repair.
Dexterity to efficiently use hand tools.
Walk/stand for the majority of the workday.
Drive manual transmission vehicles.
Efficiently navigate a computer.

About the Company