Automotive Service Writer - Lafayette

About the role

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

Responsibilities

• Confer with our guests to determine and suggest the diagnostic and mechanical services which are needed for their vehicles.
• Perform all work in a safe and efficient manner.
• Provide an outstanding guest service experience.
• Contribute to an energetic and fun working environment.

Requirements

• A current and valid driver's license is required.
• Previous experience in an automotive service environment is preferred but not required.

Qualifications

• Strong communication skills.
• Ability to work independently and as part of a team.
• Positive attitude and customer-focused approach.

Skills

• Customer service skills.
• Basic knowledge of automotive systems.
• Problem-solving abilities.

Benefits

• Competitive wage with a generous bonus opportunity.
• Discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Flexible paid-time-off.
• Health, dental, and optical insurance.
• Life and disability insurances.
• Next Day Pay is available.
• Revolving lines of credit.
• A great work environment.

Pay

Competitive wage with a generous bonus opportunity.

Schedule

Full-time team members are eligible for flexible paid-time-off.