Automotive Service Technician - Grand Rapids, Michigan, United States
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones.
We need to parse the job description.
Key content:
- Intro: "AUTOMOTIVE SERVICE TECHNICIAN Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!"
- THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
- The Perks: list: Competitive Compensation based on experience and Certifications (State and/or A.S.E.) Technician Tiered Pay Plan (Pay rate increases based on flagged hours.) Technician Longevity Bonus Program Monthly Technician Hours Turned Contest Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay
- Skills, Qualifications: list: Devote himself/herself to ensuring satisfaction to customers. Determine management, production, and quality requirements by asking questions and listening. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
- Education And Experience: Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. High School Diploma or GED. Michigan Mechanic Certification
- Essential Duties & Responsibilities: list: Receive repair orders from dispatcher and take to stall area. Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards. Diagnose the cause of any malfunction and perform repair as authorized. Communicate with the Parts Department to obtain the needed parts. Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer. Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time. Document work performed. Road-test vehicles to ensure repair has addressed the customer complaint. Quality check work performed. Attend training classes. Keep abreast of factory technical bulletins. Ensure that customers’ vehicles are kept clean. Administer safety and housekeeping policies and procedures. Understand and follow federal, state, and local regulations, governing service repair work.
- Physical Requirements: list: The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, and talk or hear. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.
- The Company: description of LaFontaine Automotive Group: founded 1980, etc. Might be considered "About the company" but not required heading. Could be placed under "About the role"? Actually "About the role" is for role description. Could include company description under "About the role" or separate "About the company". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly.
We need to decide which sections to include based on content.
We have:
- About the role: could include THE POSITION paragraph and maybe company description? But "About the role" is for role description. Use that for THE POSITION and maybe company mission? The company description is more about employer; could be omitted? But we need to preserve all substantive information. The company description is substantive; we could include it under "About the role" as extra paragraph, or maybe under a separate section not in allowed list? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use for section headings (e.g. ...)" implying we should use those headings for sections. It doesn't say we cannot add other headings, but to be safe we stick to those.
Thus we need to map content to these headings.
Potential sections:
- About the role: includes THE POSITION description and maybe company overview/mission.
- Responsibilities: Essential Duties & Responsibilities list.
- Requirements: maybe Physical Requirements? Or Education And Experience? Could be "Requirements" for mandatory items like driver's license, MVR, etc. But we also have "Qualifications" for education/experience/certifications. "Skills" for skill list.
- Benefits: list of perks and benefits.
- Pay: mention Tiered Pay Plan, Longevity Bonus Program, Competitive Compensation based on experience and certifications.
- Schedule: mention work evening, weekend and holiday work hours as required.
We need to avoid filler like "commensurate with experience" etc. We have actual specifics: Tiered Pay Plan, Longevity Bonus Program, Competitive Compensation based on experience and Certifications (State and/or A.S.E.). That's specific enough for Pay.
Schedule: "Work evening, weekend and holiday work hours as required." That's specific.
Benefits: list many items.
Skills: list of skill/behavior items.
Qualifications: Education And Experience list.
Requirements: maybe Physical Requirements plus driver's license and MVR? But driver's license is also in Skills/Qualifications? Actually it's under Skills, Qualifications section: "Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required." That could go under Requirements.
Physical Requirements could be under Requirements as well, or maybe separate but we can combine.
We need to avoid duplication.
Let's structure:
About the role
Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
The LaFontaine Automotive Group, founded in 1980 by Michael Sr. and Maureen LaFontaine, includes 55+ retail franchises, 7 collision centers and 60+ Michigan locations, employing 3,000+ individuals. Its mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. Core values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.
That's about the role and company.
Responsibilities
- Receive repair orders from dispatcher and take to stall area.
- Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
- Diagnose the cause of any malfunction and perform repair as authorized.
- Communicate with the Parts Department to obtain the needed parts.
- Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
- Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
- Document work performed.
- Road-test vehicles to ensure repair has addressed the customer complaint.
- Quality check work performed.
- Attend training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ vehicles are kept clean.
- Administer safety and housekeeping policies and procedures.
- Understand and follow federal, state, and local regulations, governing service repair work.
Requirements
- Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
- Ability to work evening, weekend and holiday hours as required.
- Physical ability: occasionally climb or balance; stoop, kneel, crouch, or crawl; occasionally walk, sit, and talk or hear; frequently lift and/or move up to 25 pounds; occasionally lift weights up to 100 pounds.
Qualifications
- High School Diploma or GED.
- Michigan Mechanic Certification.
- Ability to read and comprehend instructions and information.
- Professional personal appearance.
- Excellent communication skills.
- Ability to meet company's production and quality standards.
Skills
- Devote himself/herself to ensuring satisfaction to customers.
- Determine management, production, and quality requirements by asking questions and listening.
- Follow lawful directions from supervisors.
- Understand and follow work rules and procedures.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
Benefits
- Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
- Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
- Technician Longevity Bonus Program
- Monthly Technician Hours Turned Contest
- Employee Referral Program
- Employee Discounts on Sales and Service
- Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
- Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
- 401(k) and Employer Match
- Holiday Savings Program with Employer Match
- Paid Time Off
- Holiday Pay
Pay
Competitive compensation based on experience and certifications (State and/or A.S.E.), with a tiered pay plan that increases pay rate based on flagged hours and a longevity bonus program.
Schedule
Work evening, weekend and holiday hours as required.
Check for duplication: Benefits already includes Competitive Compensation etc. Pay section duplicates some. Might be considered duplication. We could avoid duplication by moving compensation details to Pay only, and not repeat in Benefits. But Benefits list includes many items; we could keep Benefits list without compensation items, and Put compensation under Pay. However the Benefits list originally includes "Competitive Compensation based on experience and Certifications (State and/or A.S.E.)" as a perk. It's arguably a benefit. But we can keep it under Pay and not repeat. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep that info somewhere. If we put
for prose. Do NOT repeat job title as heading. Do NOT put Job ID etc. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Include a section ONLY when posting has real specific content for it — never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the job description. Key content: - Intro: "AUTOMOTIVE SERVICE TECHNICIAN Are you a technician interested in a TIERED Pay Plan, Longevity BONUS Program, On-the-Job training, and so much more? If so, this opportunity is for you! We welcome Technicians, Trainees and Apprentices to join the Highest Paying Dealership in the State!" - THE POSITION: Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. - The Perks: list: Competitive Compensation based on experience and Certifications (State and/or A.S.E.) Technician Tiered Pay Plan (Pay rate increases based on flagged hours.) Technician Longevity Bonus Program Monthly Technician Hours Turned Contest Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay - Skills, Qualifications: list: Devote himself/herself to ensuring satisfaction to customers. Determine management, production, and quality requirements by asking questions and listening. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required. - Education And Experience: Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. High School Diploma or GED. Michigan Mechanic Certification - Essential Duties & Responsibilities: list: Receive repair orders from dispatcher and take to stall area. Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards. Diagnose the cause of any malfunction and perform repair as authorized. Communicate with the Parts Department to obtain the needed parts. Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer. Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time. Document work performed. Road-test vehicles to ensure repair has addressed the customer complaint. Quality check work performed. Attend training classes. Keep abreast of factory technical bulletins. Ensure that customers’ vehicles are kept clean. Administer safety and housekeeping policies and procedures. Understand and follow federal, state, and local regulations, governing service repair work. - Physical Requirements: list: The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, and talk or hear. The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds. - The Company: description of LaFontaine Automotive Group: founded 1980, etc. Might be considered "About the company" but not required heading. Could be placed under "About the role"? Actually "About the role" is for role description. Could include company description under "About the role" or separate "About the company". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map content accordingly. We need to decide which sections to include based on content. We have: - About the role: could include THE POSITION paragraph and maybe company description? But "About the role" is for role description. Use that for THE POSITION and maybe company mission? The company description is more about employer; could be omitted? But we need to preserve all substantive information. The company description is substantive; we could include it under "About the role" as extra paragraph, or maybe under a separate section not in allowed list? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "use for section headings (e.g. ...)" implying we should use those headings for sections. It doesn't say we cannot add other headings, but to be safe we stick to those.
Thus we need to map content to these headings.
Potential sections:
- About the role: includes THE POSITION description and maybe company overview/mission.
- Responsibilities: Essential Duties & Responsibilities list.
- Requirements: maybe Physical Requirements? Or Education And Experience? Could be "Requirements" for mandatory items like driver's license, MVR, etc. But we also have "Qualifications" for education/experience/certifications. "Skills" for skill list.
- Benefits: list of perks and benefits.
- Pay: mention Tiered Pay Plan, Longevity Bonus Program, Competitive Compensation based on experience and certifications.
- Schedule: mention work evening, weekend and holiday work hours as required.
We need to avoid filler like "commensurate with experience" etc. We have actual specifics: Tiered Pay Plan, Longevity Bonus Program, Competitive Compensation based on experience and Certifications (State and/or A.S.E.). That's specific enough for Pay.
Schedule: "Work evening, weekend and holiday work hours as required." That's specific.
Benefits: list many items.
Skills: list of skill/behavior items.
Qualifications: Education And Experience list.
Requirements: maybe Physical Requirements plus driver's license and MVR? But driver's license is also in Skills/Qualifications? Actually it's under Skills, Qualifications section: "Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required." That could go under Requirements.
Physical Requirements could be under Requirements as well, or maybe separate but we can combine.
We need to avoid duplication.
Let's structure:
About the role
About the role
Performs vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.
The LaFontaine Automotive Group, founded in 1980 by Michael Sr. and Maureen LaFontaine, includes 55+ retail franchises, 7 collision centers and 60+ Michigan locations, employing 3,000+ individuals. Its mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. Core values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.
That's about the role and company.Responsibilities
- Receive repair orders from dispatcher and take to stall area.
- Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
- Diagnose the cause of any malfunction and perform repair as authorized.
- Communicate with the Parts Department to obtain the needed parts.
- Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
- Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
- Document work performed.
- Road-test vehicles to ensure repair has addressed the customer complaint.
- Quality check work performed.
- Attend training classes.
- Keep abreast of factory technical bulletins.
- Ensure that customers’ vehicles are kept clean.
- Administer safety and housekeeping policies and procedures.
- Understand and follow federal, state, and local regulations, governing service repair work.
Requirements
- Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
- Ability to work evening, weekend and holiday hours as required.
- Physical ability: occasionally climb or balance; stoop, kneel, crouch, or crawl; occasionally walk, sit, and talk or hear; frequently lift and/or move up to 25 pounds; occasionally lift weights up to 100 pounds.
Qualifications
- High School Diploma or GED.
- Michigan Mechanic Certification.
- Ability to read and comprehend instructions and information.
- Professional personal appearance.
- Excellent communication skills.
- Ability to meet company's production and quality standards.
Skills
- Devote himself/herself to ensuring satisfaction to customers.
- Determine management, production, and quality requirements by asking questions and listening.
- Follow lawful directions from supervisors.
- Understand and follow work rules and procedures.
- Interact well with others and be a positive influence on employee morale.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
Benefits
- Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
- Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
- Technician Longevity Bonus Program
- Monthly Technician Hours Turned Contest
- Employee Referral Program
- Employee Discounts on Sales and Service
- Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
- Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
- 401(k) and Employer Match
- Holiday Savings Program with Employer Match
- Paid Time Off
- Holiday Pay
Pay
Competitive compensation based on experience and certifications (State and/or A.S.E.), with a tiered pay plan that increases pay rate based on flagged hours and a longevity bonus program.
Schedule
Work evening, weekend and holiday hours as required.
Check for duplication: Benefits already includes Competitive Compensation etc. Pay section duplicates some. Might be considered duplication. We could avoid duplication by moving compensation details to Pay only, and not repeat in Benefits. But Benefits list includes many items; we could keep Benefits list without compensation items, and Put compensation under Pay. However the Benefits list originally includes "Competitive Compensation based on experience and Certifications (State and/or A.S.E.)" as a perk. It's arguably a benefit. But we can keep it under Pay and not repeat. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep that info somewhere. If we put