Automotive Service Technician

About the role

Lexus of Santa Barbara, a Ken Garff Automotive Dealership, is seeking a talented Automotive Service Technician (Mechanic) who aligns with our core values of respect, intelligence, greatness, honesty, and teamwork. As an Automotive Service Technician, you thrive on discipline for fine details, consistent follow-through, and structured mechanical procedures. You are a technical expert who enjoys hands-on work and delivering exceptional customer service, creating lifetime customers by treating people right.

Benefits

• ProTech reward and recognition system with levels Bronze, Silver, Gold, and Platinum, including:
  • Regular rewards and recognition for performance and tenure
  • Predictable pay raises and efficiency bonus
  • Quarterly tool allowance and discounts
• Paid training, certifications, and career growth opportunities
• Paid Time Off starting your first week
• 401k with company match
• Medical, Dental, Vision, Short and Long-term Disability, AD&D, and Life Insurance
• Year-end bonus program (Garff Giveback)
• Red Wing boot program (annual replacement of work boots)
• 1:1 Tech to PC ratio for instant access to information
• Employee discounts on vehicle purchase, parts, service, and more

Pay

Pay range: $22–$35+ per hour (includes bonuses, commissions, and average hourly rate). Individual pay is determined by skills, experience, education, training, and performance-related bonuses.

Responsibilities

• Perform efficient and expert work on repair orders, adhering to dealership, state, and factory standards; maintain up-to-date knowledge of factory-technical bulletins.
• Diagnose, repair, and perform quality control to address customers’ primary concerns and meet ‘Fixed First Visit’ expectations.
• Conduct the KG Electronic Multi-Point Inspection on every vehicle; notify the Service Advisor of any discrepancies in problems, time, or scope.
• Master the Dealer Management System (Reynolds) for timekeeping, work distribution, electronic inspections, repair quotes, and communication.
• Maintain accountability for all dealership-owned tools and uphold superior cleanliness in your workspace and customer vehicles (“leave no trace” standard).

Requirements

• 2 to 3 years of automotive technician (mechanic) experience preferred.
• Accommodating, analytical, and capable of producing highly precise and accurate work.
• ASE or dealership manufacturer certifications are a plus.
• Excellent dexterity, patience, creativity, good judgment, and attention to detail.
• Unselfish, approachable, and prefer detailed, skill-based work.
• Must be 18 years or older and authorized to work in the U.S.
• High School Diploma or equivalent.
• Ability to read and comprehend job-related instructions (electronic and paper-based).
• Valid in-state driver’s license and a good driving record, per company standards.