Automotive Service Porter - Highland, Michigan, United States

About the Role

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? The Service Porter is responsible for maintaining a clean and well-organized service vehicle area.

Responsibilities

• Keep the service vehicle lot neat and orderly, moving cars as directed by management and in accordance with facility display standards.
• Clean the service department drive, write-up area, and shop.
• Keep service vehicles clean as directed by management.
• Clean interior and exterior of vehicles, including the trunks and glove compartments.
• Wash service customer vehicles using cleaning solution, water, cloths, and brushes.
• Clean engine to remove grease and other materials.
• Apply special purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, following recommendations of the product’s manufacturer.
• Assist technicians with keeping the service department clean and organized.
• Assist with property maintenance and appearance.
• Greet customers immediately in a courteous and friendly manner.
• Complete all training as directed by supervisor.
• Police grounds of the dealership.
• Wear company-approved uniform.
• Park vehicles from service.
• Empty trash.
• Drive shuttle.
• Complete OSHA right-to-know training.
• Follow policies and procedures as set forth in the Employee Handbook.
• Any other duties as assigned.

Requirements

• Current, valid driver’s license; satisfactory Motor Vehicle Report (MVR) required.
• Ability to complete tasks on your own as well as with a team.
• Good work ethic, organized, and positive attitude are a must.

Qualifications

• No retail experience is necessary.
• High school diploma or the equivalent is nice to have, but not necessary.

Skills

Physical ability to perform the following:

• Frequently bend, stoop, crouch, reach, and handle tools.
• Lift 40 pounds of material.
• Work near moving mechanical parts.
• Potential exposure to battery acid, gasoline, chemical cleaning materials, or other toxic materials commonly found in a motor vehicle repair facility.
• Frequent exposure to exhaust fumes or other airborne particles.

The noise level in the work environment is usually loud.

Benefits

• Competitive compensation.
• Employee referral program.
• Employee discounts on sales and service.
• Benefits package including medical, dental, vision, employer-paid life/AD&D, employee assistance program, and pet insurance.
• Voluntary benefits including flexible spending account, life/AD&D, short-term and long-term disability, critical illness, accident insurance, legal & identity theft protection.
• 401(k) with employer match.
• Holiday savings program with employer match.
• Paid time off.
• Holiday pay.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55 retail franchises, 7 collision centers, and 60 Michigan locations. The group employs 3,000+ individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.

The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of their promise to treat every customer like they are members of their family.

LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

Mission: To build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience.

Core Values: Accountability, responsibility, respect, communication, teamwork, passion.