Automotive Service Porter

About the role

The Automotive Service Porter plays a crucial role in delivering an exceptional dealership experience by assisting customers throughout their service visit, transporting them safely, and supporting daily service department operations.

Responsibilities

• Greet customers promptly and professionally upon arrival
• Provide a welcoming and positive first impression of the dealership
• Safely shuttle customers to and from their homes, workplaces, or designated locations
• Absorb customers with entering and exiting vehicles when needed
• Ensure every customer interaction reflects the dealership's commitment to exceptional service
• Install protective seat covers and floor mats before service work begins
• Assist Service Advisors with answering phones and scheduling appointments
• Verify vehicle recall status when appropriate
• Move vehicles efficiently between service lanes, technicians, parking areas, and customer delivery locations
• Run completed vehicles through the car wash and prepare them for customer delivery
• Assist with maintaining smooth workflow throughout the service department
• Maintain clean and organized service drive and customer areas
• Empty trash receptacles and remove debris from work areas
• Sweep and maintain service department cleanliness standards
• Monitor dealership grounds and parking areas for safety and appearance
• Assist with additional dealership support duties as assigned

Requirements

• High school diploma or equivalent preferred
• Valid driver's license with a clean driving record
• Ability to drive both automatic and manual transmission vehicles
• Reliable transportation to and from work
• Must be able to work Mondays and Saturdays
• Ability to work outdoors in various weather conditions, including heat, rain, and cold
• Ability to stand, walk, bend, lift, and drive for extended periods
• Previous automotive dealership experience is a plus, but not required

Benefits

• Medical, Dental & Vision Insurance
• Ancillary Benefits Available through Colonial
• 401(k) with Company Match
• Paid Vacation & PTO
• Full-Time and Part-Time Opportunities Available
• Flexible Scheduling (2–5 Days Per Week)
• Employee Discounts on Vehicles, Parts & Service
• Family-Owned and Operated Organization
• Long-Term Career Stability
• Supportive and Team-Oriented Work Environment
• Opportunities for Career Advancement and Internal Growth