Automotive Service Manager

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About the role

Manage all aspects of the tire service department including customer service, inventory management, and repair operations. Oversee daily activities to ensure efficient and effective service delivery. Collaborate with other departments to maintain high standards of customer satisfaction.

Responsibilities

• Oversee daily operations to ensure efficient and effective service delivery
• Collaborate with other departments to maintain high standards of customer satisfaction
• Manage inventory levels and ensure availability of tires and related products
• Train and mentor staff members to enhance their skills and knowledge
• Handle customer inquiries and complaints in a professional manner
• Develop and implement strategies to improve service quality and customer retention

Requirements

• Bachelor's degree in automotive technology, business administration, or a related field
• Minimum 5 years of experience in automotive service management
• Proven ability to manage multiple tasks and prioritize responsibilities effectively
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Qualifications

• Knowledge of automotive repair procedures and industry standards
• Experience with inventory management systems
• Proficiency in Microsoft Office Suite

Skills

• Leadership and management skills
• Customer service orientation
• Problem-solving abilities
• Technical aptitude

Benefits

• Comprehensive health insurance package
• Flexible work schedule
• Professional development opportunities
• Employee discounts on tires and services

Pay

$Competitive salary based on experience

Schedule

Full-time position with flexible hours to accommodate business needs