Automotive Service Manager
About the Role
Lead the service team — train, coach, and motivate techs & advisors to perform at their best. Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence. Drive store performance by hitting and exceeding sales & service targets. Partner with the Store Manager on daily operations, scheduling, and compliance. Keep the shop efficient, safe, and aligned with company standards. Ensure every customer gets world-class service that builds loyalty and trust.
Requirements
- At least 1–3 years of experience in automotive service management or retail repair leadership
- Strong background in service sales (tires, brakes, maintenance, or mechanical)
- Proven ability to lead a team in a high-volume, fast-paced environment
- Excellent communication and problem-solving skills
- Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
- A self-starter who thrives on results, accountability, and growth
- Open availability, including weekends, to lead and support the team during peak business times
Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts and referral bonuses
- ASE reimbursement
- Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions
About Big Brand Tire & Service
For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.