Automotive Service Manager

Position Responsibilities

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

Job Requirements

• Minimum of 2 years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Able to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license