Automotive Service Estimator | Weekends Off | Surprise

Christian Brothers Automotive - Surprise Benefits: Closed Every Weekend To Spend Time With Family & FriendsEmployer-paid Financial Wellness Program and App, SmartDollar & EveryDollarPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching 401k Retirement PlansEmployee Discount ProgramEmployee Appreciation EventsLocally Owned and OperatedWellness Program Offering Chaplain Care SupportOn-Going Training & Career AdvancementRewarding Great Work, The Annual Review Process Provides Opportunities to Share Goals and Earn Compensation Increases Based on PerformanceEmployee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & RewardsContinuous Training Available Through The CBA Flywheel Learning System Job Description Job Title: Automotive Service Estimator Location: 13930 N Reems Rd, Surprise, AZ, 87379 Job Overview: As an Automotive Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch service and their vehicle is repaired to the highest standards. With your excellent communication and organizational skills, you will coordinate with technicians, answer guest inquiries, and maintain an organized repair log to ensure maximum productivity and efficiency. As an Estimator, you will also work closely with part supply vendors and other external partners to ensure that we always have the right tools and equipment to get the job done right. As part of our team, you'll have the opportunity to build lasting relationships with our vendors and guests, helping us maintain our reputation as a trusted and reliable automotive shop. Responsibilities include, but are not limited to: Implements and maintains an effective dispatch systemSchedules work to facilitate maximum productivity in accordance with the shop policy and distributes service tickets to technicians considering the workload, difficulty, and our guest needsReviews all digital vehicle inspections by techniciansMaintains an organized and up-to-date repair logAnswers customer inquiries and prepares estimates for our guestPresent the best solution to properly repair our customer’s vehicles in a way that is easy for them to understandEnsure that all work is performed to proper specifications and within the time promised to the guestBuild relationships with part supply vendors, tool vendors, and all external vendors effectivelyPrioritize technician workloads with part availabilityPrepares a list of needed service department equipment, supplies, and required repairs - reviews service department repairs with the Service ManagerCoordinates and schedules maintenance for shop equipmentResponsible for the part supply process, including inventory, pricing, returns, warranty claims, etc. Regularly interacts with external vendors on parts inventory and pricingWorks together as a team and assists other employees as neededOther duties as assigned Qualifications Qualifications: Previous Parts experience Extreme attention to detailPrevious mechanical experienceAble to work in a fast paced environmentMust be able to type 60 words per minuteTekmetric proficiency strongly encouragedExcellent communication skills: Must be able to communicate clearly and effectively with technicians, guest, and other team members to ensure that everyone is on the same pageCommercial parts experienceDemonstrates a strong team-player mindset with the ability to collaborate effectively in a fast-paced shop environmentMaintains a positive, professional attitude and contributes to a productive workplace cultureProven guest service and customer relations experience with the ability to build trust and clearly communicate recommendationsPrior automotive industry experience required; service advising, estimating, or shop operations experience preferred strong organizational skills with the ability to manage multiple priorities and deadlinesAbility to communicate effectively with technicians, vendors, and guestsDetail-oriented with solid problem-solving skillsStrong organizational skills and problem-solving skills: Estimators/Dispatchers are responsible for coordinating multiple work orders, scheduling appointments, and managing paperwork. They must be highly organized to ensure that everything is completed accurately and on timeCustomer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that customers are satisfied with the work that is performed on their vehiclesProficient in Windows-based computer software and automotive store applications such as AllData, ProDemand and Identifix. Previous experience in an Automotive Sales, Advisor/Writer, or Estimator/ position preferred Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pmBeing on your feet the majority of the workday (standing, walking, coordinating parts, etc.)Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.