Automotive Receptionist- WEEKENDS

Major Duties of Position

• Answer all incoming telephone calls, transferring to appropriate extensions or taking messages
• Greet visitors, collect client information, and ensure they are welcomed in a professional manner in conformity to the dealership standards (offered water, coffee, tea, etc.)
• Maintain a neat, well stocked, and organized atmosphere of front desk and lobby
• Maintain knowledge of staff and managers whereabouts
• Reserve and coordinate scheduling of meetings and appointments
• Responsible for running and accepting credit card payments
• Responsible for sorting all mail; signing for and distribution of all Fed Ex and UPS packages
• Aid other departments, as needed (mailings, copies, scans etc.)
• Maintain inventory of dealership business cards
• Aid with scheduling and coordinating dealership activities (barbeques, birthday cards, food drives, community involvement)
• Perform other duties as necessary as assigned by management

Knowledge and Skill Requirements

• Some experience in a receptionist and administrative assistant position, with increasing responsibility and proven ability to provide administrative support for more than one department, with minimal instruction or supervision
• Ability to work with employees and visitors from diverse cultures and communicate effectively and provide support as necessary
• Excellent telephone etiquette and demeanor
• Ability to work in a team environment
• Judgment and tact in handling sensitive and confidential matters
• Ability to be flexible and to focus despite distractions and changing priorities
• Ability to prioritize, coordinate and handle multiple duties and tasks
• Strong word processing skills with familiarity with Microsoft Office: Word, PowerPoint, Excel, etc.
• Good working knowledge of office equipment
• Organize documents, files and folders in a timely manner
• Excellent organizational skills, as well as verbal and written skills
• Excellent grammatical skills

Physical Demands

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• The individual must be able to: lift and move up to 25 lbs., sit, stand, kneel, stoop, walk, use hands to finger, handle, or feel, point, and reach with hands and arms.
• Use the telephone and communicate clearly with a host of external individuals.
• Work at computer for extensive periods of time.
• Work in a fast-paced environment managing multiple tasks

Work Environment and Environmental Conditions

• The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.