Automotive Service Consultant

About the role

Scott Clark Honda is seeking a Service Advisor to assist clients with vehicle maintenance and repairs. The ideal candidate will provide excellent customer service, prioritize tasks, and maintain high customer satisfaction scores.

Responsibilities

• Identify, sell, and document service, maintenance, and repair work for customers
• Prioritize and manage tasks according to a set process
• Show genuine care for customers during vehicle service
• Present information and communicate effectively with customers and colleagues
• Maintain accurate records and estimates for service orders
• Document service concerns and advise customers on necessary and suggested services
• Participate in required training and meet dealership standards for repair and order production
• Operate service scheduling software (optional)
• Adhere to professional appearance and communication standards

Requirements

• Genuine desire for customer satisfaction
• Precise attention to detail
• Self-motivated and disciplined
• Computer proficiency
• A valid driver's license with a clean record
• High school diploma or equivalent

Qualifications

• Above-average automotive knowledge and experience
• Associate’s degree or higher preferred

Benefits

• Competitive wages
• State-of-the-art facilities and equipment
• Opportunities for personal and professional development
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Paid time-off
• Discounts on vehicle purchases, parts, and service

Schedule

Scheduled shifts may include evenings, weekends, and holidays.

Pay

Details on pay structure not specified.