Automotive Service Consultant
Mills Automotive Group · Fort Mill, SC · 4 mo ago
Business DevelopmentFull-time
Key Responsibilities
- Maintain manufacturer training and knowledge.
- Warmly greet customers upon arrival and obtain their vehicle information.
- Accurately document vehicle symptoms as described by customers.
- Provide maintenance recommendations based on age, mileage, and service history.
- Prepare detailed cost estimates for labor and parts.
- Communicate repair progress to customers and maintain regular updates.
- Verify final invoices align with services performed.
- Explain all completed work and associated charges to customers.
What We’re Looking For
- Proven Success: A track record of delivering exceptional customer satisfaction.
- Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required.
- Energy and Drive: A high level of enthusiasm and a commitment to excellence.
- Integrity: A professional demeanor and strong ethical standards.
- Growth-Oriented: A desire for a long-term career with opportunities for advancement.
What We Offer
- Daily cash spiffs!
- Comprehensive Benefits: Health, Dental, and Medical coverage.
- Financial Security: 401(k) retirement plan.
- Work-Life Balance: Paid time off and flexible scheduling.
- Career Growth: Opportunities to grow within a family-owned organization that promotes from within.