Automotive Service Cashier / Receptionist

About the role

The Automotive Service Cashier / Receptionist serves as the initial point of contact for DARCARS of Greenwich, representing the dealership professionally and courteously.

Responsibilities

• Greet showroom customers and direct them to the appropriate departments or salespeople.
• Notify salespeople when customers are waiting and introduce customers to them if needed.
• Answer basic customer inquiries and refer more complex questions to the appropriate personnel.
• Administer dealer tags and gas tickets as needed.
• Intercept, screen, and route incoming calls, taking thorough messages and providing basic information.
• Assist in salesperson's daily activities, including managing the switchboard and communicating with callers.
• Enter data into computerized prospect tracking systems and update the company's telephone roster.
• Communicate messages to all relevant parties promptly.
• Perform clerical duties and accounting tasks as assigned by the controller or General Sales Manager (GSMS).
• Serve as the showroom greeter.
• Make transaction receipts for the sale and service departments (if applicable).

Requirements

• Must be able to speak clearly and professionally on the phone and in person.
• Strong communication skills, both verbal and written, with customers and DARCARS employees.
• A demonstrated commitment to customer service.
• Previous customer service experience is preferred but not required.
• Ability to work in a fast-paced environment and be a team player.
• Flexible schedule, including evenings and weekends.
• Valid driver's license and acceptable driving record.
• High school diploma or equivalent (GED).
• At least 18 years of age.
• Pass a pre-employment screening (background check).

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to speak Spanish is a plus.
• Previous customer service experience is preferred but not required.
• Ability to work in a fast-paced environment.
• Team player and willing to learn new skills.
• Flexible schedule, including evenings and weekends.
• Valid driver's license and acceptable driving record.
• High school diploma or equivalent (GED).
• At least 18 years of age.
• Pass a pre-employment screening (background check).

Skills

• Excellent communication skills.
• Customer service orientation.
• Basic computer skills.
• Flexibility and adaptability.
• Teamwork and collaboration.

Benefits

• Comprehensive benefits plan including a 401(k) retirement plan.
• Employee discounts on vehicle purchases, parts, and service repairs.
• Opportunities for internal career advancement.
• Opportunities to participate in community service initiatives.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.