Automotive Sales Professional
About the Role
Join Mitchell Selig Ford, one of Connecticut's premier Ford dealerships, as an Automotive Sales Consultant. We're building relationships and creating exceptional customer experiences while helping people find the perfect vehicle for their lifestyle and budget. As a top performer in our zone, we provide the training, support, inventory, and tools needed to succeed in sales, whether you're experienced or new to the industry.
Responsibilities
- Deliver an exceptional customer experience through every interaction—in person, online, by phone, email, and text.
- Greet and assist customers in selecting vehicles that fit their needs, lifestyle, and budget.
- Build rapport and establish long-term customer relationships.
- Conduct professional vehicle presentations, demonstrations, and test drives.
- Clearly communicate vehicle features, benefits, financing options, warranties, and dealership services.
- Demonstrate the value of purchasing from Mitchell Selig Ford.
- Negotiate pricing and guide customers through the purchase process.
- Close vehicle sales while maintaining outstanding customer satisfaction.
- Respond promptly and professionally to internet leads, online inquiries, and digital showroom requests.
- Manage CRM follow-up activities through phone calls, emails, text messaging, and video communication.
- Set and confirm showroom appointments.
- Maintain consistent communication with prospects throughout the buying journey.
- Achieve internet lead conversion, appointment, and sales goals.
- Utilize dealership technology and CRM systems to track customer interactions and opportunities.
- Maintain expert-level knowledge of new Ford vehicles, pre-owned inventory, accessories, incentives, promotions, and financing programs.
- Stay current on automotive industry trends and product updates.
- Participate in ongoing training and professional development opportunities.
- Continuously improve sales skills, product knowledge, and customer service performance.
- Follow up with customers after delivery to ensure satisfaction.
- Generate repeat business and customer referrals.
- Build a personal customer base through outstanding service and communication.
- Represent Mitchell Selig Ford with professionalism and integrity at all times.
Requirements
- Positive attitude and strong work ethic.
- Competitive mindset with a passion for achieving goals.
- Self-motivated and highly driven to succeed.
- Excellent communication and interpersonal skills.
- Strong customer service and problem-solving abilities.
- Computer, internet, and typing proficiency.
- Ability to multitask in a fast-paced environment.
- Strong organizational and follow-up skills.
- Desire to learn and grow within the automotive industry.
- Automotive sales experience is a plus, but not required.
Benefits
- Competitive compensation package with base salary plus commission opportunities.
- Performance-based bonuses and incentives.
- Unlimited earning potential.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Paid holidays.
- Ongoing training and professional development.
- Supportive and experienced management team.
- Advancement and career growth opportunities.
- Access to one of the strongest automotive brands in the industry.
About Us
Mitchell Selig Ford is a culture of accountability, teamwork, growth, and positivity. We believe great sales professionals are developed, not born, and we invest in people with the drive to succeed, the desire to learn, and the determination to win. If you're goal-oriented, competitive, customer-focused, energetic, and committed to delivering exceptional experiences, we want to hear from you.