Automotive Sales Professional

About the role

Mitchell Selig Ford is seeking an enthusiastic and customer-focused Automotive Sales Consultant / Internet Sales Consultant to join our dynamic team. We are a premier Ford dealership located in Windsor, CT, consistently ranked among the top in our region for both new and pre-owned vehicle sales.

Responsibilities

• Deliver an exceptional customer experience through every interaction—personally, online, by phone, email, and text
• Select vehicles that fit customers' needs, lifestyles, and budgets
• Build rapport and establish long-term customer relationships
• Conduct professional vehicle presentations, demonstrations, and test drives
• Clearly communicate vehicle features, benefits, financing options, warranties, and dealership services
• Negotiate pricing and guide customers through the purchase process
• Closely monitor internet leads, online inquiries, and digital showroom requests
• Manage CRM follow-up activities through phone calls, emails, text messaging, and video communication
• Set and confirm showroom appointments
• Maintain consistent communication with prospects throughout the buying journey
• Achieve internet lead conversion, appointment, and sales goals
• Utilize dealership technology and CRM systems to track customer interactions and opportunities
• Maintain expert-level knowledge of new Ford vehicles, pre-owned inventory, accessories, incentives, promotions, and financing programs
• Stay current on automotive industry trends and product updates
• Participate in ongoing training and professional development opportunities
• Follow up with customers after delivery to ensure satisfaction
• Generate repeat business and customer referrals
• Represent Mitchell Selig Ford with professionalism and integrity at all times

Requirements

• Positive attitude and strong work ethic
• Competitive mindset with a passion for achieving goals
• Self-motivated and highly driven to succeed
• Excellent communication and interpersonal skills
• Strong customer service and problem-solving abilities
• Computer, internet, and typing proficiency
• Ability to multitask in a fast-paced environment
• Strong organizational and follow-up skills
• Desire to learn and grow within the automotive industry

Qualifications

• Automotive sales experience is a plus, but not required

Skills

• Customer service
• Communication
• Problem solving
• Computer skills

Benefits

• Competitive compensation package
• Base salary plus commission opportunities
• Performance-based bonuses and incentives
• Unlimited earning potential
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Ongoing training and professional development
• Supportive and experienced management team
• Advancement and career growth opportunities
• Access to one of the strongest automotive brands in the industry

Pay

Compensation details will be provided during the interview process.

Schedule

The schedule will be determined based on your qualifications and the needs of the dealership.