Automotive Sales Professional

About the role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Responsibilities

• Greet guests and build rapport to understand their needs and vehicle preferences
• Recommend vehicles that align with customers’ lifestyle and budget
• Demonstrate vehicle features and technology
• Accompany customers on test drives
• Educate customers on warranties, financing options, and the vehicle purchase process
• Maintain knowledge of inventory, product offerings, and emerging vehicle technology
• Follow up with customers before and after the sale to ensure satisfaction and retention
• Manage sales leads, CRM activities, online inquiries, and appointment scheduling

Qualifications

• Previous customer service or sales experience in any industry preferred
• Strong communication, active listening, and relationship building skills
• Customer-focused mindset with the ability to overcome objections professionally
• Persuasive negotiation skills and a results-driven attitude
• Comfortable learning and utilizing dealership software and vehicle technology
• Valid Arizona driver’s license with a clean driving record
• Ability to pass a background check and drug screening

Compensation & Perks

• Competitive Pay: Commission | Uncapped Earning Potential
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support