Automotive Sales Manager (HYUNDAI)
Position Summary
Sales Manager is responsible for meeting the dealership’s budget for gross profit, volume and customer satisfaction standards.
Essential Duties & Responsibilities
- Identify sources for sales staff; interview, pre-employment screening, reference checks; select candidates who have the skills and abilities to meet the dealership’s production and customer service standards. Maintain proper staff levels (14-16).
- Orient the staff to the department, set expectations, set up office, voice mail, etc.; conduct on-going training to ensure adherence to our established selling procedures, product knowledge, prospecting, overcoming objections, etc.; schedule salesmen in a fair, equal manner; conduct sales meetings.
- Achieve or exceed budget on volume, gross and customer satisfaction as drawn up on budget forecast. Ensure all opportunities are accounted for and followed up; thank guests for coming in and ensure proper procedures (road to a sale); help sales staff manage their time to maximize efforts; go over daily planner with sales staff; counsel with staff as necessary; develop positive and productive working relationships throughout the Auto Group, F&I, Accounting, Pre-Owned, Operators, etc.
- Collect all rebates, dealer cash, MPA, and full knowledge of all programs available; keep expenses in line as outlined by budget; keep inventory in line as set forth in 2002 Management Guideline and outlined in Game Plan; order vehicles that conform to quick sale! Stage 1, Stage 2, Stage 3, etc.; keep Floor Plan Inventory clean and updated to ensure proper sales records; be on time and cooperate in all scheduled meetings.
- Develop future assistant managers through job growth and performance; evaluate sales staff; be a role model to sales staff; treat all salesmen equally, showing no favoritism, house deals, turns, scheduling, etc.
- Maintain inventory organized and looking good; fill all holes and park vehicles straight; make sure ad units are up front, marked and ready for delivery; ensure adequate coverage on the lot; keep offices clean, uncluttered and stocked with adequate supplies; check the cleanliness of the facility, grounds throughout the day, look for and fix procedure breakdowns; ensure demo’s and old units are clean and ready for sale.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.