Automotive Sales Manager / General Sales Manager

Key Responsibilities

• Lead, mentor, and motivate the sales team to achieve individual and team sales targets.
• Conduct regular sales meetings, performance reviews, and training sessions to enhance team skills and performance.
• Recruit, hire, and onboard new sales staff as needed.
• Develop and implement effective sales strategies to maximize vehicle sales and profitability.
• Monitor market trends, competitor activities, and customer preferences to adjust sales approaches.
• Set and track sales goals, ensuring alignment with dealership objectives.
• Ensure a high level of customer satisfaction by overseeing the sales process from initial contact to final sale and after sale contact.
• Handle high-profile customer interactions and resolve any escalated customer issues.
• Foster long-term customer relationships and encourage repeat business and referrals.
• Oversee daily sales operations, ensuring compliance with company policies and procedures.
• Prepare and present regular sales reports, analyzing performance metrics, and identifying areas for improvement.
• Utilize dealership management software (DMS) and CRM tools to track sales activities and customer interactions.

Qualifications

• Experience: Minimum 5 Years' Experience As a Sales Manager GSM experience preferred but not required. Minimum 2 To 3 Minimum FI Experience. Demonstrated success in achieving and exceeding sales targets.
• Skills: Strong leadership and team management abilities. Excellent communication, negotiation, and interpersonal skills. Strategic thinker with the ability to develop and implement effective sales strategies. Proficiency in dealership management software (DMS) and CRM systems. Strong analytical skills to interpret sales data and make informed decisions.
• Education: High school diploma , additionally any degree in Business, Marketing, or a related field is preferred.