Automotive Sales Manager

Responsibilities

• Follow up with customers behind sales reps to ensure all opportunities are fully worked
• Confirm appointments and coach reps on setting strong, high-quality appointments
• Train and mentor sales reps on daily responsibilities, trust-building, and achieving sales goals
• Desk deals accurately, submit to lenders, make credit decisions, and maximize front/back gross
• Maintain full knowledge of lender programs and rate options
• Ensure 100% customer TOs are completed and CRM notes are clear and up to date
• Contract deals, sell finance products, generate income, and close transactions
• Maintain compliance by ensuring all policies and procedures are followed
• Verify paperwork for cash, finance, and loan transactions for accuracy and completeness
• Ensure all funds are collected at closing
• Handle cancellations for warranties, GAP, and related products
• Maintain customer satisfaction with a CSI above 90%
• Build strong customer relationships to drive repeat and referral business
• Train and support sales staff, assist in deal closings, and lead regular training sessions
• Set clear goals, motivate the team, and drive daily performance
• Lead negotiations and ensure customers understand purchase options
• Partner with leadership on inventory and manage departmental expenses
• Analyze performance metrics and implement action plans to improve results

Requirements

• Must be a team player!
• Previous automotive Finance experience 2+ years required
• Reynolds & Reynolds experience preferred
• Proficient at structuring deals for maximum profitability
• Well-versed in title laws and the registration process
• Professional personal appearance and extraordinary verbal/written communication skills
• Expertise in negotiation and presentation skills
• Authorized to work in the USA
• Ability to pass a pre-employment background screening, Motor Vehicle Record check, and drug test
• Must have a valid driver’s license

Benefits

• Bi-Weekly Salary plus Monthly Commission
• Paid Training
• Sales Recognition Program
• Start earning PTO on your 1st day of employment
• 401(K) and profit sharing
• Excellent Health, Vision, and Dental Insurance
• Paid Maternity & Paternity after one year of employment