Automotive Sales Consultant – Toyota | High-Traffic Location | $70K–$150K+
East Coast Toyota · Wood-Ridge, NJ · 7 mo ago
Business Development$70k–$150k/yrFull-time
About the role
The Automotive Sales Consultant role is designed for highly motivated, disciplined professionals who understand that success comes from process, follow-up, accountability, and customer trust. This role focuses on the full customer journey — needs assessment, product presentation, trade-in evaluation, follow-up, and delivery — supported by modern technology and a well-organized sales process.
Responsibilities
- Customer Experience & Sales Process
- Guide customers through the full Toyota ownership journey
- Conduct needs-based consultations
- Deliver professional product presentations focused on value and fit
- Unsold Lead & Follow-Up Management
- Manage unsold showroom, phone, and internet leads
- Execute disciplined, timely follow-up using CRM tools
- Convert opportunities over time through consistency and professionalism
- Phone, Referral & Relationship Development
- Work the phone to re-engage prospects and prior customers
- Ask for and cultivate customer referrals
- Build repeat and referral business
- Trade-In Evaluation & Market Understanding
- Properly evaluate trade-in vehicles using condition, mileage, and market data
- Work with management and appraisal tools to determine accurate trade values
- Clearly explain trade-in values and market conditions to customers
- Set realistic expectations while maintaining trust and protecting gross
- Technology & Data Utilization
- Use CRM, sales-process software, and product-knowledge applications daily
- Operate effectively in a fully digital, paperless sales environment
- Accountability & Performance
- Maximize opportunities provided by the dealership
- Maintain closing ratios above market averages
- Deliver strong gross profit performance
- Follow dealership policies, processes, and standards
Requirements
- Automotive sales experience preferred (Toyota experience a plus)
- Strong communication and phone skills
- Comfort using CRM and digital tools
- Ability to professionally handle trade-in discussions
- Organized, disciplined, and accountable
- Ambitious, motivated, and coachable
Qualifications
- Passionate about customer service and building long-term relationships
- Results-oriented with a proven track record of success
- Proficient in Microsoft Office Suite
- Experience with CRM systems and digital marketing tools
- Excellent problem-solving and decision-making skills
Skills
- Strong verbal and written communication skills
- Ability to work independently and manage multiple tasks simultaneously
- Proficiency in CRM and digital sales tools
- Knowledge of Toyota products and services
- Ability to handle trade-in evaluations professionally
Benefits
- Competitive commission-based compensation plan
- Bonus opportunities when performance levels and targets are achieved
- Strong earning potential for motivated performers
- Consistent opportunity flow due to Toyota brand strength and location
- Training and certification fully supported
Pay
$70K–$150K+
Schedule
Full Time
How to Apply
Sales professionals who are driven, customer-focused, and ready to grow within a structured, high-performance Toyota sales environment are encouraged to apply.