Automotive Sales Consultant

Responsibilities

• Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
• Aid customers in making an informed purchasing decision by providing detailed product information including features and specifications.
• Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
• Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
• Build and maintain strong relationships with customers to ensure repeat business and referrals.
• Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
• Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

• Valid in-state driver's license and clean driving record.
• Previous experience in a sales role preferred.