Automotive Sales Consultant

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

About the role

This is an exciting opportunity in a growing, fast-paced industry at Napleton's Lexus of Milwaukee. Our sales associates are the face of the dealership and help ensure the positive customer experience we are known for.

Responsibilities

• Assist customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs.
• Provide timely follow-up and maintain strong relationships with customers.
• Explain product performance, application, and benefits to prospects and describe all optional equipment available for customer purchase.
• Determine each customer’s vehicle needs by asking questions and listening.
• Deliver vehicles to customers, ensuring the customer understands the vehicle’s operating features, warranty, and paperwork to lay the foundation for customer loyalty.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership’s service department.

Requirements

• 2+ years of sales or customer service experience.
• Minimum high school diploma or GED equivalent.
• Excellent customer service, organizational, and negotiation skills.
• Self-motivated, goal-oriented, and enthusiastic presence in a team environment.
• Prior proven customer-service or retail sales experience.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Benefits

• Top compensation plans.
• Medical, dental, and vision insurance.
• 401k.
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Fantastic growth opportunities.

Family-owned and operated with 90+ years in business.