Automotive Sales Consultant
Jones Family of Dealerships · Lancaster, PA · 4 wk ago
Business DevelopmentFull-time
Key Responsibilities
- Greet customers and provide a welcoming, consultative sales experience from initial contact through delivery.
- Aid customers in selecting vehicles that meet their needs by explaining features, specifications, and financing options.
- Conduct engaging vehicle presentations and test drives.
- Build and maintain strong relationships with new and existing customers to drive repeat business and referrals.
- Proactively follow up with leads via phone, email, and digital communication tools.
- Collaborate with team members and participate in dealership promotions and events.
- Stay informed on product knowledge, industry trends, and competitor offerings.
- Prepare accurate pricing quotes, negotiate terms, and finalize sales transactions.
- Deliver outstanding customer service by addressing questions or concerns promptly and professionally.
- Maintain detailed and accurate records in CRM systems.
- Adhere to all dealership policies, procedures, and ethical sales standards.
Qualifications
- A high school diploma or equivalent required; a degree in Business, Marketing, or related field preferred.
- Previous automotive sales experience or a proven sales track record is a plus.
- A strong interest in vehicles and knowledge of automotive brands and features.
- Excellent interpersonal, communication, and relationship-building skills.
- A customer-focused mindset with a commitment to exceeding expectations.
- A self-motivated, goal-oriented, and independent worker with the ability to work as part of a team.
- Proficiency in CRM systems, Microsoft Office, and digital sales tools.
- A valid driver’s license with a clean driving record.
- Flexibility to work evenings, weekends, and Saturdays as needed.
Benefits Package
- Health, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Aflac Voluntary Benefits
- 401(k) Retirement Plan with Company Contribution
- Paid Vacation Time
- Employee Discounts on Vehicle Purchases, Parts, and Service Labor