Automotive Sales Consultant

Job Responsibilities

• Respond promptly and professionally to customer inquiries received by phone, text, email, video, social media, internet leads, and walk-in traffic.
• Welcome customers, ask thoughtful questions, and listen carefully to understand their needs, preferences, and buying motivations.
• Build lasting customer relationships through clear communication, honesty, professionalism, and consistent follow-up.
• Develop strong knowledge of our Ford, Chrysler, Dodge, Jeep, Ram, GMC, and pre-owned vehicle inventory.
• Help customers compare vehicles, features, options, and available solutions based on their individual needs.
• Conduct engaging vehicle demonstrations and test drives.
• Guide customers through each stage of the sales process, from the initial conversation through final vehicle delivery.
• Follow Greenway’s established sales process to provide every customer with a consistent, high-quality experience.
• Use VinSolutions CRM, mobile applications, iPads, video, and other digital tools to manage leads and customer communication.
• Maintain accurate and complete customer records in the CRM.
• Follow up after each sale to confirm customer satisfaction, answer questions, and encourage future business and referrals.
• Complete all required manufacturer training and certifications.
• Stay informed about new vehicles, product updates, incentives, market trends, and dealership inventory.
• Work with sales leadership to improve close rates, customer satisfaction, gross average, and monthly sales performance.
• Assist with the appearance and organization of vehicle displays and dealership inventory.

Experience And Qualifications

• Previous automotive sales experience is not required.
• Candidates with experience in sales, customer service, hospitality, education, or other relationship-focused roles are encouraged to apply.
• The following experience is beneficial:
• Automotive or retail sales experience
• Formal sales or customer service training
• Familiarity with VinSolutions CRM
• Experience selling Ford, Chrysler, Dodge, Jeep, Ram, or GMC vehicles
• Experience working with digital leads, social media, video, or online customer communication

Requirements

• Valid driver’s license with a clean driving record.
• Ability to pass background checks and a drug screening.
• High school diploma or equivalent.
• Minimum age of 18 years.
• Basic computer and typing skills.
• Physical ability to walk, stand, and climb in and out of vehicles throughout the workday.
• Willingness to work outdoors year-round, in varying weather conditions.

Benefits

• Competitive Compensation Plans: Generous pay structure that rewards experience and performance.
• Comprehensive Healthcare Plans.
• Paid Holidays, Paid Leave, Paid Time Off: Enjoy work-life balance with paid holidays, paid leave, and paid time off.
• 401(k) with Employer Match: Plan for your future with our 401(k) program, featuring a company match to help your savings grow.
• Exclusive Employee Discounts: Save on vehicles, services, and parts.
• Flexible Work Environment: We value your time and offer scheduling flexibility to support your lifestyle.

Pay

$50,000 - $110,000 annually

Schedule

Monday through Friday: 9:00 a.m.–6:00 p.m. (One scheduled day off between Monday and Friday)

Saturday: 8:30 a.m.–5:00 p.m.

Closed Sundays