Automotive Sales Consultant

About the role

We are a leading multi-location certified pre-owned automotive retailer, striving for unparalleled customer experiences, both digitally and in-store. Our mission is to be the premier choice for automotive purchases in the DC and Baltimore metro areas.

Responsibilities

• Consultative Selling: Provide specialized and accurate information about our range of vehicles, acting more as a trusted advisor than a traditional salesperson.
• Customer Relationship Building: Turn visitors into loyal, satisfied customers through exceptional interpersonal skills and a customer-centric focus.
• Digital Interaction: Utilize digital tools to enhance the customer’s shopping experience.
• Follow-ups & Problem Solving: Schedule regular customer interactions while proactively solving any issues that arise, thereby elevating the customer experience.
• Team Collaboration: Work cohesively with team members to meet sales goals while contributing to a positive, customer-focused environment.

Qualifications

• Be Empathetic: Exceptional ability to listen and understand customer needs.
• Show Adaptability: Ability to adjust strategies and tactics in a fast-paced environment.
• Demonstrate Ethical Practices: Uphold the highest standards of honesty and transparency.
• Be Highly Organized: Excellent organizational skills to manage multiple tasks.
• Hold a Valid Driver's License: Because you'll need to know our products intimately.
• Have a Passion for Cars: Genuine enthusiasm for vehicles and a keen willingness to keep learning.
• Fluency in English: Proficiency in an additional language, particularly Spanish, is a significant plus.
• Educational Credentials: A Bachelor’s degree is a plus.