Automotive Sales Assistant - Highland, Michigan, United States

About the Role

Join a growing business committed to family, employee advancement, environmental stewardship, and community involvement. The Automotive Sales Assistant supports Sales Consultants, Sales Managers, and customers in the dealership showroom.

Responsibilities

• Greet customers and determine their needs.
• Describe and explain merchandise, including use, operation, and care.
• Update customer records in dealership applications.
• Answer basic procedural questions via customer contact.
• Coordinate test drives and trade vehicle appraisals.
• Pull vehicle invoices and run rebate summaries.
• Work with the finance department to gather customer information for credit approvals.
• Collaborate with the service department to ensure accessory installations.
• Schedule appointments and deliveries.
• Reconcile monthly sales volume.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Qualifications

• Dependable, friendly, enthusiastic, and self-motivated.
• Office experience and general telephone skills.
• Typing and documentation skills.
• Strong verbal and written communication.
• Organized with attention to detail and accuracy.
• Reynolds and Reynolds experience preferred but not mandatory—training provided.
• Excellent organizational and time management skills with ability to follow through.

Skills

• Customer service
• Record-keeping
• Sales coordination
• Interdepartmental collaboration
• Appointment scheduling

Benefits

• Competitive compensation.
• Employee Referral Program.
• Employee discounts on sales and service.
• Comprehensive benefits package:
  • Medical, dental, and vision insurance.
  • Employer-paid life/AD&D insurance.
  • Employee Assistance Program.
  • Pet insurance.
• Voluntary benefits:
  • Flexible Spending Account.
  • Life/AD&D, short-term and long-term disability.
  • Critical illness and accident insurance.
  • Legal and identity theft protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid Time Off.
• Holiday pay.

Physical Requirements

• Frequent exposure to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently required to walk and sit.
• Potential exposure to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, and peripheral vision.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations, employing nearly 3,000 individuals. The group represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

The LaFontaine Family’s mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. Core values include Accountability, Responsibility, Respect, Communication, Teamwork, and Passion.