Automotive Pre Owned Sales Manager

Responsibilities

• Lead, mentor, and motivate the pre-owned sales team to meet and exceed sales targets.
• Develop and implement effective sales strategies for the pre-owned inventory.
• Manage daily dealership pre-owned sales operations ensuring compliance with company policies.
• Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Helps salespeople close deals.
• Conducts daily and weekly sales and sales training meetings.
• Enforces a 60-day turn policy.
• Appraises all incoming used vehicles.
• Establishes and controls wholesaling activities.
• Handles customer complaints immediately and according to dealership's guidelines.
• Builds and maintains lasting relationships with customers, ensuring high levels of customer satisfaction and retention.
• Collaborates closely with marketing, finance, and service departments to optimize sales processes and customer experience.
• Analyzes sales data and market trends to identify opportunities and address challenges.
• Ensures inventory is properly displayed, priced, and maintained to drive sales efficiency.
• Recruits, trains, and evaluates sales staff to cultivate a high-performing team.

Requirements

• Proven experience in automotive sales management, preferably in pre-owned vehicle sales.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze sales data and market trends effectively.
• Familiarity with automotive sales software and CRM systems.
• Highly motivated with a customer-focused approach.
• Valid driver’s license and a clean driving record.
• Knowledge of Mercedes-Benz products and standards is a plus.

About The Company

Mercer-Benz of Loveland is a premier automotive dealership located in Loveland, CO, committed to delivering outstanding vehicles and top-tier customer service. As part of the renowned Mercedes-Benz brand, we pride ourselves on excellence, integrity, and a passion for driving innovation in the automotive industry. Join our team and be a part of a company that values professional growth and a collaborative culture.