Automotive Parts Advisor & Salesperson - Ford

About the role

Join our team as an Auto Parts Counter Salesperson and become the go-to expert for our customers' automotive needs. You'll play a crucial role in assisting customers with their automotive part needs. This position involves providing customer service, processing orders, and maintaining product knowledge to support our clients effectively.

Responsibilities

• Aids all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and ensures that the customer is exposed to the full product line.
• Answers phone calls within the first three rings, providing price quotes and other information.
• Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate.
• Provides a high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials which need immediate attention.
• Limits out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Other duties as assigned.

Requirements

• At least 18 years old
• Valid Driver's License with acceptable driving record
• Post offer screenings: Background check, Drug screening, Non-DOT driver physical, Lift test

Company Benefits

• Health Insurance: Medical + Health Savings Account, Dental, Vision
• Life Insurance
• Long-term and Short-term Disability Insurance
• Retail Savings Plan: 401K Plan with company match
• Paid Time Off
• Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
• Bereavement Pay
• Employee Assistance Program
• Additional Perks & Rewards: New Employee Referrals Bonus, Customer Referral Bonus, Employee of the Month Bonus, Employee Appreciation Week, Employee Discounts, Woodhouse Family Insurance
• Growth Potential: Opportunities to be promoted within our company, Tuition Assistance Program, Automotive Technician Paid Manufacturer Training

Equal Opportunity Employer

We're committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, pregnancy (including childbirth or related medical conditions), or any other characteristic protected by applicable law.