Automotive Parts Advisor

Why Work With Us

At White Rock Dodge, we don’t just supply parts, we support technicians, customers, and the entire dealership operation. As a Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer experience.

What We Offer

• Comprehensive benefits — medical, dental, and mental wellness support
• A fun, energetic, and supportive workplace culture
• A work environment that values work-life balance
• Career Growth & Development — TAG University, TAG Leadership Academy, and ongoing training opportunities

Who We’re Looking For

• 1–2 years of recent experience as an Automotive Parts Advisor
• Previous dealership experience is a strong asset
• Experience with truck accessories and modifications is an asset
• Excellent customer service and communication skills
• Strong organizational and time-management abilities
• Comfortable working in a fast-paced environment with multiple deadlines
• Ability to lift up to 50 lbs and stand for extended periods
• Valid Class 5 driver’s license with a clean driver’s abstract
• Proficiency in English (written and verbal)
• Strong interpersonal skills with the ability to build relationships with customers, technicians, and teammates

Schedule

Full-Time

Compensation

$5,000-$8,000 per month

What Your Day Will Look Like

• Provide excellent service to both internal and external customers at the parts counter
• Communicate and promote parts, accessories, and current specials
• Maintain high customer satisfaction by addressing issues promptly
• Support Service Advisors by providing accurate labour estimates when needed
• Collaborate with Service and Sales teams to ensure timely parts delivery
• Process payments for retail customers when required
• Stock inventory, maintain an organized warehouse, and assist with inventory counts
• Stay current with manufacturer warranty procedures and liaise with factory representatives
• Support the department with housekeeping tasks and product knowledge updates
• Communicate clearly about backorders, delays, or delivery concerns
• Take on additional duties as assigned by Management