Automotive Mobile Service Technician-Ford

About the role

Bergey’s Inc. is a family-owned business founded in 1924. We currently operate over 50 locations serving Pennsylvania, Delaware, Maryland, and New Jersey. Visit our website at www.bergeys.com to learn more.

Responsibilities

• Perform mobile service repairs including filter replacement, engine diagnostics, recalls, minor services at the customer's location.
• Communicate with dispatchers & customers clearly and provide excellent customer service.
• Respond timely to mobile service locations.
• Troubleshoot and repair all makes of vehicles on roadside and/or worksite, including multi-point inspections, filter replacement, recalls, and module reprogramming.
• Assist with designated in-shop repairs as directed by supervisor.
• Perform diagnostics, maintenance, and recalls at customers' facilities.
• Communicate all work performed via legible writing on tags, work orders, and/or invoices.
• Perform all tasks in a safe and efficient manner.
• Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, hi visibility clothing, and cages.
• Maintain a safe driving record.
• Operate mobile service vehicle.
• Perform daily maintenance to vehicle, tools, and equipment.
• Maintain professional relationships with customers.
• Other tasks as assigned.

Requirements

• Valid Driver's License
• Successful completion of background checks and drug testing

Qualifications

• High school diploma or equivalent
• Experience in automotive repair and troubleshooting
• Ability to communicate effectively with customers and colleagues
• Proficiency in using diagnostic equipment
• Knowledge of safety protocols and procedures

Skills

• Strong communication skills
• Problem-solving abilities
• Attention to detail
• Customer service orientation

Benefits

• Vacation and PTO time
• Paid Holidays
• 401(k) with profit sharing
• Medical, Dental, and Vision insurance
• Employee Assistance Program (EAP)
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Paid Training
• Employee Referral Program
• Employee Discount

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on location and workload.

Location

Bergey’s Ford - Ambler, PA