Automotive Mobile Service Technician-Ford

About the role

Bergey’s Inc. is a family-owned business founded in 1924. With over 50 locations and 1,800 team members, we serve customers in Pennsylvania, Delaware, Maryland, and New Jersey. Visit our website at www.bergeys.com to learn more.

Responsibilities

• Perform mobile service repairs including filter replacement, engine diagnostics, recalls, minor services at the customer's location.
• Communicate with dispatchers & customers clearly and provide excellent customer service.
• Respond timely to mobile service locations.
• Troubleshoot and repair all makes of vehicles on roadside and/or worksite, including multi-point inspections, filter replacement, recalls, and module reprogramming.
• Assist with designated in-shop repairs as directed by supervisor.
• Perform diagnostics, maintenance, and recalls at customers' facilities.
• Communicate all work performed via legible writing on tags, work orders, and/or invoices.
• Perform all tasks in a safe and efficient manner.
• Use all provided safety equipment including seat belts, gloves, jack stands, wheel chocks, safety glasses, hi visibility clothing, and cages.
• Maintain a safe driving record.
• Operate mobile service vehicle.
• Perform daily maintenance to vehicle, tools, and equipment.
• Maintain professional relationships with customers.
• Perform other tasks as assigned.

Requirements

• Valid Driver's License
• Successful completion of background checks and drug testing

Qualifications

• High school diploma or equivalent
• Experience in automotive service or related field preferred
• Ability to troubleshoot and diagnose vehicle issues
• Strong communication and customer service skills
• Physical ability to perform manual labor and operate heavy machinery

Skills

• Customer service
• Automotive repair
• Diagnosis and troubleshooting
• Communication

Benefits

• Vacation and PTO time
• Paid Holidays
• 401(k) with profit sharing
• Medical, Dental, and Vision insurance
• Employee Assistance Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Paid Training
• Employee Referral Program
• Employee Discount

Pay

Compensation is commensurate with experience.

Schedule

Hours vary based on location and shift.

Equal Opportunity Employer

Bergey's Inc. is an Equal Opportunity Employer.