Automotive Mobile Diagnostic Technician

Job Summary

This role is eligible for a sign-on bonus of up to $2,000!

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Counsels customers on the use of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle

Requirements

• 2+ years of prior experience as a Diagnostic technician required
• I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Qualifications

• Minimum age requirement of 21+
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to provide personable, friendly customer service to internal and external customers