Automotive Master Technician - Eligible for Sign on Bonus!

About the role

The Automotive Master Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, the technician may conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

Working conditions include a state-of-the-art, climate-controlled facility. A sign-on bonus of up to $10,000 is available for qualified applicants (details explained in interview).

Responsibilities

• Effectively and accurately perform quality repair work in accordance with dealership's and factory standards.
• Check all fluids and maintenance-related parts; top off or replace fluids or filters/parts as required.
• Perform routine service inspections or tests and complete standard maintenance jobs, including complex service to vehicles.
• Diagnose vehicles for standard and complex service repairs.
• Road-test vehicles to ensure quality repair work was completed.
• Maintain cleanliness of vehicles while performing service or repairs.
• Ensure required documentation is complete and compliant with regulations and standards.
• Follow all shop policy, procedure, safety, and environmental rules.
• Help maintain shop appearance and safety standards; perform duties such as inventory stocking and general functions to keep the shop running efficiently.
• Attend staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding service work status and estimated completion time to keep customers informed.
• Continuously learn new technical information and techniques in formal training sessions to stay informed with rapidly changing automotive technology.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Perform other duties as assigned.

Requirements

• Must be a Master Certified Technician. No exceptions.
• Able to drive both automatic and standard-transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in specialized areas such as brakes, electrical/electronic systems, or engine performance.
• Excellent communication, customer service, and problem-solving skills, including maintaining composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self-motivated with solid work habits.
• Valid California Driver's License with a clean driving record.

Benefits

• Health, Dental, and Vision insurance
• Life insurance
• 401K retirement plan
• Health & Wellness Program
• Community involvement opportunities
• Company-paid vacation and holidays

Pay

Competitive pay, plus a sign-on bonus of up to $10,000 for qualified applicants.