Automotive Maintenance Coordinator - Remote

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval
• Make recommendations to internal business partners regarding repair recommendations and cost
• Locate and suggest proper service locations for clients

Qualifications

• Must be 18 years of age or older
• Must live in the St. Louis Metropolitan area or surrounding MO/IL counties
• Must live in the state of Missouri or Illinois
• Six (6) months of customer service experience required
• Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred
• Degree in Automotive Technology preferred
• ASE (Automotive Service Excellence) certifications preferred
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
• Must have the ability to meet all work from home technical requirements
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Benefits

• Paid vacation and choice time days
• Medical, dental, and vision insurance benefits
• Dependent spending account, health savings account, life and disability insurance
• Fertility benefits, Employee Assistance Programs
• Profit sharing, 401(k) employer match
• Discounts and more!

Pay and Schedule

The pay range for this position is $21.20 to $24.20 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.

Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour).