Automotive Lead Technician

About the role

Bridgestone Retail Operations (BSRO) operates more than 2,200 company-owned stores across North America, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. As a Lead Technician, you will leverage your technical expertise to diagnose drivability and electrical systems while mentoring a team to drive customer care and satisfaction.

Responsibilities

• Diagnose and repair to specifications: brake and hydraulic systems, exhaust systems, primary and/or advanced fuel ignition and electrical systems, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. (Tests and registration fees are paid for by the company; technicians receive a bonus for each test passed.)

Minimum Qualifications

• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing and math skills.

Preferred Qualifications

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

• Medical, Dental and Vision coverage starting day 1.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.

Pay

Pay range: $24.10 – $48.18 per hour. Technicians are compensated under a performance-based flat-rate pay model that rewards quality and efficiency. Actual earnings may vary based on available work, individual productivity and experience. All employees receive pay that meets or exceeds applicable minimum wage requirements.