Automotive Lead Technician
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career.
About the Role
The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.
Pay
Pay Range: $22.90 - $42.36 per hour. Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering efficiency and ensuring fair compensation for expertise and dedication.
Responsibilities
- Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
- Stay current with rapidly changing automotive technology through continuous paid formal training.
- Assist and train technicians/mechanics in performing technical activities.
- Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. (Tests and registration fees are paid for by the company, pass or fail. Technicians receive a bonus for each test passed.)
Requirements
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
- Skilled in brakes diagnosis/repair.
- Skilled in alignment, steering & suspension diagnosis/repair.
- Skilled in general automotive maintenance & tire repair.
- Current federal, state, and local certification/license where applicable.
- Ability to communicate technical information to non-technical people.
- Reading, writing, and math skills.
Preferred Qualifications
- Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
- 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program.
- A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).
Benefits
- Medical, Dental, and Vision – Starting day 1 for all teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On-demand pay (daily pay) program available.
Our Values
- Professional Development: Resources to help you level up, no matter where you’re at in your career.
- Community Involvement: Working with local communities and giving back.
- Integrity & Teamwork: Doing things right, always, together.
At Bridgestone, we believe people can only provide superior service and quality when they bring their whole self to work. We champion all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve.
What We Offer
- A supportive and engaging onboarding experience.
- Opportunities to develop and grow through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic, and challenging work environment.
- Agility and work/life effectiveness for long-term well-being.
- A diverse and inclusive team.