Automotive Lead Technician

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers opportunities to build a career in a supportive, dynamic environment.

About the Role

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction.

Pay

The pay range for this position is $27.72 - $51.53 per hour. Our technicians enjoy a performance-based compensation model known as flat-rate pay, which rewards skilled professionals with a predetermined amount for each eligible task. This system fosters efficiency and ensures fair compensation for expertise and dedication.

Responsibilities

• Diagnose and repair to specifications: brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. (Tests and registration fees are paid for by the company, pass or fail. Technicians receive a bonus for each test passed.)

Requirements

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering, and suspension diagnosis/repair.
• Skilled in general automotive maintenance and tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Qualifications

Minimum Qualifications: As listed under Requirements.

Preferred Qualifications:

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

• Medical, Dental, and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development resources to help you level up in your career.
• Community involvement opportunities.

Our Values

• Professional Development: Resources to help you grow in your career.
• Community Involvement: Opportunities to give back locally.
• Integrity & Teamwork: A commitment to doing things right, together.

At Bridgestone, we believe in fostering an inclusive environment where teammates can bring their whole selves to work. We value diverse perspectives and understand their importance in seeing the world and our business through many lenses.