Automotive Lead Technician

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career.

About the Role

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to drive a team toward increased customer care and satisfaction. A sign-on bonus of $2,000 is available for first-time hires.

Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering efficiency and ensuring fair compensation for expertise and dedication.

Pay

Pay Range: $22.90 - $48.16 per hour (flat-rate pay based on regional productivity averages).

Responsibilities

• Diagnose and repair to specifications—brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. (Tests and registration fees are company-paid; technicians receive a bonus for each test passed.)

Requirements

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair, alignment, steering & suspension diagnosis/repair, and general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Preferred Qualifications

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

• Medical, Dental, and Vision coverage starting on day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development resources to help you level up in your career.
• Community involvement opportunities.

Our Values

• Give Back to You: Professional development and growth opportunities.
• Community Involvement: Working with and giving back to local communities.
• Integrity & Teamwork: A commitment to doing things right, together.

At Bridgestone, we believe in fostering an inclusive environment where teammates can bring their whole selves to work. We champion all perspectives and value the unique contributions of every individual.