Automotive Lead Technician A Tech

About the role

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality.

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. Professional development resources are available no matter where you are in your career. We pride ourselves on working with our local communities and giving back where we can. Integrity and teamwork drive our teams to do things right, always, together.

At Bridgestone, what really matters is fostering co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. We offer a supportive and engaging onboarding experience, opportunities to develop and grow through training and regular mentorship, corporate social responsibility activities, a truly global, dynamic and challenging work environment, agility and work/life effectiveness for your long-term well-being, and an effective and inclusive team.

Pay

Pay Range: $30.42 – $56.99 per hour. Our technicians enjoy a performance-based compensation model known as flat-rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering a culture of quality, efficiency, and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication. The rates shown reflect earning potential within this region and may be lower or higher based on available work, individual productivity, and experience. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within first two years of employment. (Tests and registration fees are paid for by company, pass or fail. Technicians receive a bonus for each test passed.)

Requirements

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing and math skills.

Qualifications

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of a Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).

Benefits

• Medical, Dental and Vision – starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On-demand pay (daily pay) program available