Automotive Internet Sales Coordinator

Hyundai of Cumming is looking for a motivated, customer-focused, and energetic Automotive Internet Sales Coordinator to join our growing team. This is a great opportunity for someone who enjoys helping customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. With a portfolio of world-class automotive brands across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• Competitive pay plus bonus opportunities
• Free health insurance option available
• Dental & vision insurance available
• Short and long-term disability insurance
• 401(k) options available
• Paid vacation, PTO, and holiday pay
• Employee appreciation celebrations
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & services
• Family-owned and operated culture
• Long-term career stability
• Full-time 40-hour work week

Responsibilities

Customer Communication & Lead Management

• Answer incoming customer calls and schedule appointments for the Sales Department
• Respond promptly to internet, phone, and live chat inquiries using dealership processes, scripts, and templates
• Provide customers with initial vehicle and dealership information
• Direct customers to the appropriate dealership resources and departments
• Follow up with customers who are not yet ready to schedule or who missed appointments

CRM & Administrative Support

• Utilize the dealership CRM system daily to track customer communication and appointments
• Maintain accurate customer records and follow-up activities
• Assist with additional administrative and dealership support tasks as assigned by management

Team Support & Customer Experience

• Assist with overflow Service Department calls and appointment scheduling according to dealership guidelines
• Deliver a professional, positive, and customer-focused experience on every interaction
• Support dealership sales goals through strong communication and appointment-setting skills

Requirements

• Positive, persuasive, and outgoing personality
• Strong communication and customer service skills
• Team-oriented attitude with a willingness to learn and improve
• Strong computer and multitasking abilities
• Professional, prompt, and dependable work ethic
• Ability to thrive in a fast-paced environment
• Strong phone and interpersonal communication skills
• Previous customer service or call center experience preferred
• Must be available to work Saturdays
• Valid driver’s license required

About Us

• Trusted dealership with a strong local reputation
• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Opportunity to grow within a respected multi-brand automotive group
• Leadership team focused on employee success and development

This is more than just an internet sales position—it’s an opportunity to build a long-term career with a company that values hard work, development, and employee success.