Automotive Finance Manager

The Ed Napleton Automotive Group, affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states, is one of the country’s largest automotive groups, providing incredible growth opportunity.

About the role

Located at Napleton Lexus of Milwaukee, the Automotive Finance and Insurance Manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. You’ll find the right finance and insurance products for every customer, leveraging your background in automotive sales or finance.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior Automotive Sales or F & I experience preferred.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Benefits

• Competitive pay.
• Medical, dental, and vision insurance.
• 401k.
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Fantastic growth opportunities.

Family owned and operated with 90+ years in business.