Automotive F&I Manager
About the role
Nourse Chillicothe Automall is a family-owned auto dealership with over 35 years of experience in automotive sales, service, and customer satisfaction in the area. Located conveniently in Chillicothe, Ohio, Nourse Chillicothe Automall is a short drive from Grove City, Circleville, Washington Court House, Jackson, and Portsmouth.
The F&I Manager will help our customers and sales department arrange the financing of purchases and also presents them with additional products that enhance their vehicle and ownership experience. The F&I Manager will ensure all deals are fully compliant with local, state, and federal guidelines. In addition, the manager will prepare paperwork, contracts, and deliver deals. Following deal delivery, the manager will mail all deal packages with complete and proper documentation to lenders or follow any other process that may be in place in their respective department.
Benefits
- Signing bonus up to $5,000 depending on experience, payable in two segments
- Extremely competitive compensation plan
- Huge, well managed inventories
- Medical, Vision, and Dental Insurance
- Long-Term Disability, AD&D, and Life Insurance
- 401K Plan
- Professional working conditions
Responsibilities
- Verifies automobile purchase information by reviewing sales contact data; conferring with sales department and making adjustments as needed
- Prepares transaction documents by completing loan agreements, Department of Motor Vehicle registration, and related documents
- Confirms automobile sales contract information by disclosing data, provisions, finance charges, and interest rates to customers; ensuring an understanding of content of all that is presented
- Maintains dealership reputation by building and maintaining customer rapport, answering questions, providing information, resolving discrepancies and dissatisfaction, and maintaining an outstanding Customer Service Index (CSI)
- Complying with local, state, and federal regulations and helping others comply
- Maintains customer confidence and organization stability by maintaining all data confidentially and helping others comply
- Other duties as assigned
Requirements
- Valid Driver's License
- Clean, insurable driving record
- High School degree; College degree preferred
- 2 years of previous experience in a challenging dealership F&I role with a proven track record of success
- Knowledge of dealership finance and insurance procedures
- Vinsolutions/Dealertrack system experience preferred
- Excellent verbal/written communication skills along with strong presentation skills
- Above average work ethic and drive with the ability to work independently
- Professional personal appearance
- Basic Microsoft Office knowledge; Computer software and internet proficiency
- Ability to work a 5-day workweek including Saturdays