Automotive Dealership Office Manager (Honda)

About the role

The office manager leads all accounting and administrative functions for LeadCar Honda Hamburg. This role records and reconciles the store’s financial transactions, and owns the accuracy of the monthly financial statement. As the store’s first-generation office manager, this leader is also responsible for designing and continuously improving the office’s processes and controls.

Responsibilities

• Lead and supervise dealership office personnel, providing coaching, training, performance feedback, and support to ensure a high-performing team.
• Manage and continuously improve office operations and processes, partnering with dealership leadership to build efficient, scalable administrative systems.
• Oversee all dealership accounting functions, ensuring financial transactions are recorded accurately and dealership financial records remain compliant and audit-ready.
• Direct month-end closing activities, including account reconciliations, journal entries, and financial statement preparation.
• Ensure timely and accurate vehicle deal processing, including retail, wholesale, dealer trade, and used vehicle transactions.
• Manage vehicle title and registration activities, ensuring compliance with state regulations and maintaining accurate title documentation.
• Oversee cash management, receivables, and payables, including daily cash reconciliation, account monitoring, and collection follow-up.
• Monitor key dealership financial controls, including vehicle inventories, floor plan financing, contracts-in-transit, factory receivables, and incentive programs.
• Partner with corporate/shared services teams to implement accounting policies, internal controls, procedures, and reporting standards.
• Serve as the dealership's Information Security and Compliance Officer, safeguarding sensitive customer information and ensuring adherence to company and regulatory requirements.

Qualifications

Education and Experience

• Required: An associate or bachelor’s degree in accounting or a related field.
• At least 3 to 5 years of full-cycle accounting experience, preferably in an inventory-heavy business (such as retail automotive) and a willingness to learn dealership accounting.
• Hands on experience processing payroll from start to finish, including quarterly & year-end filings.
• Strongly Preferred: Dealership accounting background with experience with a dealership management system (DMS), preferably DealerTrack.
• Pennsylvania title and registration experience.

Skills

• Ability to motivate others to work together toward common objectives.
• Builder’s mindset: comfortable creating structure where none exists, prioritizing what matters most, and improving processes over time.
• Demonstrates exemplary integrity, serving as a role model of trust and honesty and maintaining the highest professional standards.
• Maintains a personal demeanor consistent with the company’s culture, contributing to a positive, supportive work environment for all team members.
• Demonstrates efficiency and flexibility performing detailed tasks in a fast-paced environment with frequent interruptions, changing priorities, and multiple deadlines.
• Maturity in handling sensitive and confidential matters.
• Self-starter focused on problem analysis and resolution.
• Detail-oriented and committed to accuracy.
• Proficient in Microsoft office suite (word, excel, and outlook).
• Strong computer aptitude with the ability to learn new software.
• Excellent verbal and written communication skills.
• Excellent time management and organizational skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Supplemental benefit insurance, including life insurance, short- and long-term disability insurance, accident insurance and more!
• 401(k) retirement plan
• Paid Time Off
• Paid Holidays
• Employee discounts
• Continued training through the company

Schedule

Monday to Friday, 8:00 a.m. to 5:00 p.m. Travel Requirements: this position does not require travel.